Android - Configure options under settings

My Organization

Switch between the organizations that you are a part of from your Bigin mobile app.

To switch between organizations,

Go to Settings > Tap My organization.
Choose the desired organization from the list.

Privacy & Security

Go to Settings on your Bigin app to configure the following set of options.

Passcode Lock

Access to Zoho CRM application can be prevented by enabling the Passcode lock. The user will be prompted to enter a four digit pass code to open the application.
To enable passcode lock,

Click Privacy & Settings > Passcode Lock.
Tap Turn passcode on and enter a 4 digit passcode.
You will be prompted to re-enter the passcode.
Check the Biometric Unlock box to use your device biometrrics to unlock the Bigin app.
Under the Ask for PIN section, choose an option for when you want the user to be prompted to enter the passcode after opening the app.
Tap Change PIN to modify the PIN, if required.

Note: You will be signed out of the app after 6 failed PIN attempts.

Send diagnostics and usage statistics

By enabling this option you can send diagnostic information to Bigin, which will help the team to understand the performance of the app. This information also helps in determining the root cause of a reported issue. You can send information through email, using your email address or you can also choose to send information anonymously.

Crash reports

Enable this option to send crash reports such as stack traces, type of crash, trends and version of software. You can send information through email, using your email address or you can also choose to send information anonymously.

Submit feedback

Tell us about your experience using the Bigin mobile app using this option. You can also send attachment along with your feedback.

Outgoing Call Log

You can enable the option to be able to receive a prompt and log a call after you complete an outgoing call.

Use Device Timezone

This option is visible to users only when the organization time zone and the device time zone vary. Enable the option to display date and time of records as per the device time zone.

Notifications

Push notifications are clickable pop-up messages sent by apps and they appear on your device even when you are not using the app. You can choose to receive or not receive the push notification from Bigin app by enabling or disabling the option.

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