Create and Manage Contacts
Contacts are individuals who represent a company with which you have a business relationship. Often contacts are related to a company, but certain organizations may serve individual customers as well. In that case, the contact will not be part of a company and you have a business relationship with the contact directly.
Contacts module in Bigin allows you to add all your contacts in one place along with the companies that they are related to. Adding all necessary informations such as name, address, phone number, email helps in getting in touch with them easily.
The record details page displays everything that you need to know about a contact under relevant related list tabs like activities, notes, email interactions, social interactions, pipelines and attachments. The record details page also displays the history of everything that is done to a record in the Contacts Module under the Timeline tab.
Create contacts
Bigin allows you to create contact in the following ways:
- Create Contacts individually
- Import Contacts
- Capture contacts from website using forms
Create Contacts Individually
To create contacts individually
- Go to the Contacts module and click
.
- Enter the details in the Create Contact page.
- Click Save.
Import records
When you have a huge list of contacts in a spreadsheet and you would like to add them as contacts in your Bigin account, you can import the file and they will be added as contacts. See More.
Capture contacts from Website using Form
You can use forms to capture the submissions made by your visitors as contacts in your Bigin account. See more.
Edit Contacts
You can choose to edit the contacts that you have created.
To edit contacts
- Go to the Contacts module.
- Hover over the record which you would like to edit and click the edit button.
Alternatively, you can select the record which you want to edit and click the edit button. - Make the necessary changes and click Save.
Delete Contacts
Contacts once added can be deleted if no longer necessary.
To delete contacts
- Go to the Contacts Module.
- Hover over the record which you would like to delete and click More > Delete.
Alternately, select the record which you would like to delete and click More > Delete. - Give your confirmation in the popup and the record will be deleted.
Views for Contacts Module
The contacts module will have lot of records and viewing them all at once is ineffective. Bigin allows you to group records of the same kind in a particular view. There are various standard views available such as My contacts, New Last Week, New This Week, Recently Created Contacts, Recently Modified Contacts, etc. You can also create custom list views if required. See More
Using filters to find records
When there are lot of records in the contacts module, using filters will help find the required set of records easily. There are various set of advanced filters available such as: Time based filters, based on activities carried out, pipeline stage, email status, etc. You can simply choose the appropriate filter, enter the criteria and apply. All the records which matches the specified criteria will be listed. You can apply upto five filters at a time. See More.
Bulk actions in list view
There might be situations in your organization where you have to perform the same action for a set of records. Bulk actions in Bigin allows you to perform the action for the selected records from list view. For example, you might want to send the same welcome email to a set of fifteen contacts. In that case, you can simply select the records and send email, which will be sent to all the contacts individually. See More.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Manage List View
List view allows you to group records present in your Bigin account based on a specific criteria. Viewing all the records without any order will be hard for you to pull the required record immediately. For example, you may want to view the contacts ...Create and manage tags
Tags are labels that let you categorize records in a module based on certain characteristics. For ex: if you want to categorize contacts based on their relationship with your business, you can use tags like 'customers', 'prospects', 'vendors', etc. ...Create and Manage Companies
The organization with which you hold a business relationship, can be added as companies in your Bigin account. Normally, a single company can have one or more contacts associated with it. Adding all necessary informations such as name, address, phone ...Android - Create and Manage Tags
Tags are labels that let you categorize records in a module based on certain characteristics. For example, if you want to categorize contacts based on their relationship with your business, you can use tags like 'customers', 'prospects', 'vendors', ...How to manage tags in the Contacts module?
To see the existing list of tags 1. Open the Bigin app on your iPhone. 2. Navigate to the Contacts module. 3. Select the desired contact record. 4. Tap the More icon at the top right of the screen. 5. Select the Manage Tags option. The existing list ...
New to Zoho LandingPage?
Zoho LandingPage Resources