ScreenMagic SMS Integration

ScreenMagic SMS Integration

Who can do what? Super Admins and Admins can enable payments via ScreenMagic. Managers & Staff will not have access to this information.
Zoho Bookings facilitates service enablers or service providers to send text notifications or reminders for bookings, cancelations, or reschedules through ScreenMagic.
Requirement: This integration requires an account with ScreenMagic.

SMS notifications through ScreenMagic can be set up by following the steps below:

  1. Configure SMS gateway
  2. Enable notifications
  3. Send SMS notifications

I. Configure SMS Gateway

           1. Click Integration on the top right corner and then click Others on the left side panel. You will find SMS-Magic listed under the Connections Available section.



           2. Hover over ScreenMagic and click Configure.
   

           3. A pop-up shows up. Enter the required values and click Configure.
Required values: Find the required values for authentication in the guide.


           4. SMS-Magic is now enabled as an SMS provider.
          
How many integrationsAt any give point in time, only one of the listed SMS gateways can be configured to send SMS notifications.

II. Enable notifications

Illustration: Let us enable SMS notifications to be sent to customer when an appointment is rescheduled.
  1. Navigate to Workspaces > (Choose a workspace) > Notifications. There are two sections to configure notifications - one for the staff and the other for the customer. The For Staff section is selected by default.



  2. Select the events to send SMS notifications to staff. We will choose Rescheduled for the illustration.



  3. Click Customize against the checkbox for SMS. A pop-up appears with a pre-drafted response when an appointment is rescheduled.



  4. Click Insert to introduce dynamic booking-related values (like Customer name, Appointment Id, etc) using variables listed under each section. Click the Save button once done.
    SMS Length: Check if the length of the notification content is as required by ScreenMagic.


  5. SMS notifications are now set to be sent to staff when an appointment is Rescheduled under the One-on-One Consultations workspace. You can set SMS notification for customers as well in the same way.


III. Send SMS Notifications

  1. Zoho Bookings staff reschedules a booked appointment.



  2. SMS notification is sent to the staff.


Plans supporting this feature

Applicable Plans
Premium

    Create. Review. Publish.

    Write, edit, collaborate on, and publish documents to different content management platforms.

    Get Started Now


      Access your files securely from anywhere

        Zoho CRM Training Programs

        Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

        Zoho CRM Training
          Redefine the way you work
          with Zoho Workplace

            Zoho DataPrep Personalized Demo

            If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

            Zoho CRM Training

              Create, share, and deliver

              beautiful slides from anywhere.

              Get Started Now


                Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                BOOK A SESSION





                            Quick Links Workflow Automation Data Collection
                            Web Forms Enterprise Begin Data Collection
                            Interactive Forms Workplace Data Collection App
                            CRM Forms Customer Service Accessible Forms
                            Digital Forms Marketing Forms for Small Business
                            HTML Forms Education Forms for Enterprise
                            Contact Forms E-commerce Forms for any business
                            Lead Generation Forms Healthcare Forms for Startups
                            Wordpress Forms Customer onboarding Order Forms for Small Business
                            No Code Forms Construction RSVP tool for holidays
                            Free Forms Travel
                            Prefill Forms Non-Profit

                            Intake Forms Legal
                            Mobile App
                            Form Designer HR
                            Mobile Forms
                            Card Forms Food Offline Forms
                            Assign Forms Photography
                            Mobile Forms Features
                            Translate Forms Real Estate Kiosk in Mobile Forms
                            Electronic Forms

                            Notification Emails for Forms Alternatives Security & Compliance
                            Holiday Forms Google Forms alternative  GDPR
                            Form to PDF Jotform alternative HIPAA Forms
                            Email Forms
                            Encrypted Forms
                            Embeddable Forms
                            Secure Forms
                            Drag & drop form builder
                            WCAG

                              Create. Review. Publish.

                              Write, edit, collaborate on, and publish documents to different content management platforms.

                              Get Started Now




                                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                    Manage your brands on social media


                                                      • Desk Community Learning Series


                                                      • Digest


                                                      • Functions


                                                      • Meetups


                                                      • Kbase


                                                      • Resources


                                                      • Glossary


                                                      • Desk Marketplace


                                                      • MVP Corner


                                                      • Word of the Day


                                                      • Ask the Experts


                                                        Zoho Marketing Automation

                                                          Zoho Sheet Resources

                                                           

                                                              Zoho Forms Resources


                                                                Secure your business
                                                                communication with Zoho Mail


                                                                Mail on the move with
                                                                Zoho Mail mobile application

                                                                  Stay on top of your schedule
                                                                  at all times


                                                                  Carry your calendar with you
                                                                  Anytime, anywhere




                                                                        Zoho Sign Resources

                                                                          Sign, Paperless!

                                                                          Sign and send business documents on the go!

                                                                          Get Started Now




                                                                                  Zoho TeamInbox Resources



                                                                                          Zoho DataPrep Resources



                                                                                            Zoho DataPrep Demo

                                                                                            Get a personalized demo or POC

                                                                                            REGISTER NOW


                                                                                              Design. Discuss. Deliver.

                                                                                              Create visually engaging stories with Zoho Show.

                                                                                              Get Started Now









                                                                                                                  • Related Articles

                                                                                                                  • Nexmo SMS Integration

                                                                                                                    Super Admins and Admins can enable payments via Nexmo. Managers & Staff will not have access to this information. Zoho Bookings facilitates service enablers or service providers to send text notifications or reminders for bookings, cancelations, or ...
                                                                                                                  • Twilio SMS Integration

                                                                                                                    Super Admins and Admins can enable payments via Twilio. Managers & Staff will not have access to this information. Zoho Bookings facilitates service enablers or service providers to send text notifications or reminders for bookings, cancelations, or ...
                                                                                                                  • ClockworkSMS SMS Integration

                                                                                                                    Super Admins and Admins can enable payments via ClockworkSMS. Managers & Staff will not have access to this information. Zoho Bookings facilitates service enablers or service providers to send text notifications or reminders for bookings, ...
                                                                                                                  • Hoiio SMS Integration

                                                                                                                    Super Admins and Admins can enable payments via Hoiio. Managers & Staff will not have access to this information. Zoho Bookings facilitates service enablers or service providers to send text notifications or reminders for bookings, cancelations, or ...
                                                                                                                  • Clickatell SMS Integration

                                                                                                                    Super Admins and Admins can enable payments via Clickatell. Managers & Staff will not have access to this information. Zoho Bookings facilitates service enablers or service providers to send text notifications or reminders for bookings, cancelations, ...
                                                                                                                    Wherever you are is as good as
                                                                                                                    your workplace

                                                                                                                      Resources

                                                                                                                      Videos

                                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                      eBooks

                                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                      Webinars

                                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                      CRM Tips

                                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                                        Zoho Show Resources