Email Templates for Bug Notifications
Communication plays a significant role in project
management. Emails have become handy in the business world to
communicate effectively. Zoho BugTracker very well understands this fact and it provides Email Templates to customize the automated emails according to your need. With Email Templates,
you can customize the notification mail structure for various events
i.e. when a bug is created, updated, deleted etc.,. You can associate
the Email templates to any notification event or an SLA.
- Click
in the upper right corner of the top navigation band and click Bug Tracker. - Click Email Templates.
- Select a project from the drop-down and click Add Email Template.
- Enter all the fields.
- Name and Subject are mandatory fields. The subject is used as the notification email's subject and the message typed in the editor is used as the mail content respectively.
- Click Insert Placeholder to insert placeholders for bug related information like Bug Key, Bug Title, Assignee, Escalation Level, etc.,
- Insert placeholders along with your content, whenever necessary, in the Subject field and the mail content text area. Click
in the editor tool bar to insert placeholders in the body email
- You can either use default fields or custom fields accordingly when you insert placeholders.
- Click Save.
Associate an Email Template to a Bug Notification
- Navigate to > Bug Tracker > Notifications.
- Select a project from the drop-down.
- Select a notification criteria and choose one of the existing email templates from the drop-down. Else, click the Create New Email template link to create a new email template for the event.
- Specify the Notify to field with the required values.
- You can select more than one person to notify. i.e.You can
choose Assignee, Reporter, Project Owner, or any of the project users
from the Users section, or any of the users from the User Pick-lists section accordingly.
- You can select more than one person to notify. i.e.You can
choose Assignee, Reporter, Project Owner, or any of the project users
from the Users section, or any of the users from the User Pick-lists section accordingly.
- Click Save.
Edit / Delete an Email template
- Navigate to > Bug Tracker > Email Templates.
- Select a project from the drop-down
- Hover the mouse over the required Email Template. and click
.
- Select Edit or Delete.
- Update the necessary fields and click Save or confirm to delete.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Notification for Bug Events
Notification allows you to notify the respective project users about the details of the bug. You can notify the assignee, reporter or selected resources in the project. You can set the default notification pattern for bugs. You can configure ...Bug Details Page
The Bug Details page displays important information related to an bug. The information on this page can be updated. You can also add comments and attachments, provide resolutions, log hours, link other bugs, view activity stream, follow bugs, and ...Bug Details - 7.0
Bug details page displays important information related to the bug. The information can be edited or deleted. Users can also add comments, attachments, provide resolutions, log hours, link other bugs, view activity stream, follow bugs, move or clone, ...Bug List View
The Bug List View in Zoho BugTracker provides a clear and organized display of project bugs, allowing you to view, manage, and edit bug details efficiently. It presents all bug fields as columns, making it easy to oversee and modify bug information ...Bug Kanban View
Kanban cards are an easy and dynamic way to visualize your bug workflow. In Kanban view, bugs are arranged on Kanban boards with each board representing either Status (the default and custom status created for the bug), Severity (the severity of the ...
New to Zoho LandingPage?
Zoho LandingPage Resources