Why am I not allowed to use a redirection URL in campaign content?

A redirection URL in marketing emails can harm deliverability, trust, and brand reputation. It often triggers spam ﬁlters, creates authentication issues, and leads to tracking problems. It’s better to use a properly authenticated custom domain for higher deliverability and consistency in branding.

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Related Articles
Why is my campaign sent for manual review?
Your campaign is initially reviewed by our automated system based on various parameters. However, in some cases, it may be sent for manual review if the content doesn’t comply with our terms of use.
Why my email campaign is put on hold?
Every email goes through a review process where our moderator reviews it and ensures that your email meets our industry standards. Often, the emails are approved without any further questions from our end. However, if we need more information from ...
Can I send campaigns using a redirection sender domain?
Yes. You can send campaigns using a redirection sender domain in Zoho Campaigns. However, we do not recommend using a redirection sender domain for marketing emails because it can harm deliverability, trust, and brand reputation. It often triggers ...
Why is my campaign placed on hold?
When your campaign is moved to manual review, our team may place it on hold if they need more details to proceed with the review. Typically, campaigns are placed on hold when the content doesn’t align with our terms of use, or if your sender domain ...
How can I resolve the redirection URL error message?
To resolve a redirection URL error in Zoho Campaigns, verify the URL’s validity and accessibility, ensure proper domain authentication (e.g., SPF, DKIM, DMARC), avoid redirect loops, and review tracking settings. If the issue persists, clear your ...