How do I update bounced contacts in Zoho CRM?
This answer is applicable for the older version of Zoho CRM. If you have migrated to the new Zoho CRM integration model, bounced contacts will be updated by default. Please refer this article for further information.
You can update the bounced contacts in Zoho CRM from Zoho campaigns. We require users to enable “Update Campaign Member Status in CRM” option in Zoho Campaigns. It will automatically update the Bounce Status in Zoho CRM for the synced records.
To enable the Member status in CRM:
To enable the Member status in CRM:
- Go to Contacts, select Sync Services and choose Active Syncs in Zoho CRM
- Click Setup on the top-right.
- Click Edit under Campaigns to Zoho CRM sync settings.
- Switch the toggle ON, corresponding to Update Campaign Member Status in CRM.
- Click Save.
With this, the member status of records being imported from Zoho CRM will automatically be updated in Zoho Campaigns.
Note:
Member status of records include Opens, Unopens, Replies, Clicks, and Bounce.
Alternative:
You can use a Smart Filter in Zoho CRM to filter out all the Bounced contact.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
How do I update opt-out contacts in the new Zoho CRM sync setup?
You can update the opt-out contacts in Zoho CRM from Zoho campaigns. We require users to enable “Update Opt-out Contacts” option in Zoho Campaigns. It will automatically update the synced records in Zoho CRM. This option is enabled by default. You ...Contact Views
In Zoho Campaigns, you can filter contacts using predefined views so you're able to work on a particular set of contacts. These filters not only provide easy access to basic views but also save time creating segments for these views. The filters are ...How to export bounced contacts?
You can export your contacts from Zoho Campaigns to your desktop in different formats such as CSV, .XLS, JSON, etc. Open the Contacts tab from the navigation bar. Select the All Contacts sub tab. Click Export Contacts option from the More option ...If contacts are deleted from Zoho CRM, will they be removed from Zoho Campaigns automatically?
In the new sync setup, contacts and leads will remain synced, so contacts deleted from Zoho CRM will be removed from Zoho Campaigns automatically.Contact management in new Zoho CRM integration model
In the new CRM integration model, we can create one sync for each module, and import all the contacts of that module. This reduces the hassles of creating multiple syncs, and also ensures the data in Zoho CRM and Zoho Campaigns is in complete sync ...
New to Zoho LandingPage?
Zoho LandingPage Resources