How does wait time work in Zoho Campaigns workflows?

The wait time component allow contacts to wait for a specific time based on the last processed action before they move into further processes of the workflow. For example, you have a five day promotion for a new business. Your plan is to send two promotional emails to a specific list of contacts with a 3 day gap between them. Let's see how you can use the wait time component for this scenario.

From the navigation toolbar, select Automation and click Workflows.
Click Create Workflow on the top-right and click Custom workflow.
Use the List entry trigger for your promotion and configure it for the list of contacts you need to promote your campaign.
Drag and drop the two send email components onto the canvas and configure them.
Drag and drop the Wait Time action between the two email campaign components as shown in the screenshot below.
By default, contacts will be made to wait for an hour on all days of the week. To customize the wait time, click on more (...) and click the edit icon.
Enter the number of hours or days the contacts must wait. As shown in the screenshot above, set a 3-day wait time so that the second email will be sent 3 days after the first one.
Choose to resume the workflow immediately or between a specific time of the day after the wait. Therefore, if you've set the wait time as 3 days, you can either resume the workflow immediately after the wait, or between a specific time after 3 days has passed.
Select specific days or all days of the week to make your contacts wait before entering the workflow during the 5 day promotion.

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