How does wait time work in Zoho Campaigns workflows?

How does wait time work in Zoho Campaigns workflows?

The wait time component allow contacts to wait for a specific time based on the last processed action before they move into further processes of the workflow. For example, you have a five day promotion for a new business. Your plan is to send two promotional emails to a specific list of contacts with a 3 day gap between them. Let's see how you can use the wait time component for this scenario.
  1. From the navigation toolbar, select Automation and click Workflows.
  2. Click Create Workflow on the top-right and click Custom workflow.
  3. Use the List entry trigger for your promotion and configure it for the list of contacts you need to promote your campaign.
  4. Drag and drop the two send email components onto the canvas and configure them.
  5. Drag and drop the Wait Time action between the two email campaign components as shown in the screenshot below. 
  6. By default, contacts will be made to wait for an hour on all days of the week. To customize the wait time, click on more (...) and click the edit icon.

  7. Enter the number of hours or days the contacts must wait. As shown in the screenshot above, set a 3-day wait time so that the second email will be sent 3 days after the first one.
  8. Choose to resume the workflow immediately or between a specific time of the day after the wait. Therefore, if you've set the wait time as 3 days, you can either resume the workflow immediately after the wait, or between a specific time after 3 days has passed.
  9. Select specific days or all days of the week to make your contacts wait before entering the workflow during the 5 day promotion.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG



                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now









                                                                                                                          • Related Articles

                                                                                                                          • How does cyclic trigger work?

                                                                                                                            This is a recurring trigger where contacts enter the workflow based on the conditions specified in the trigger. This trigger will only be scheduled after you activate the workflow and reset when you freeze it. When you reactivate the workflow, it ...
                                                                                                                          • Migrating to Zoho Campaigns

                                                                                                                            Moving to a new email marketing platform is an exciting transition that promises better growth and conversions. However, the process of migration may be a daunting task for marketers as they will have to acclimatize to the UI, features, and ...
                                                                                                                          • An extensive view of Campaigns App in iPad

                                                                                                                            The Zoho Campaigns app is available on both iPhone and iPad. The flow and functionality of the app is similar on both devices, despite the fact they use different operating systems (iOS on iPhone and iPadOS on iPad). However, thanks to the larger ...
                                                                                                                          • SMS Campaigns

                                                                                                                            Zoho Campaigns has added an in-house SMS gateway for users. You can send SMS campaigns to Canada and USA using this gateway. We are planning to support sending SMS campaigns to more countries in the future. You can purchase SMS credits on the pricing ...
                                                                                                                          • RSS Campaigns

                                                                                                                            RSS (Really Simple Syndication) is a simple method of receiving updates published on a website. You can find RSS on blogs, newsletters or any site where the content is updated regularly. At Zoho Campaigns, users can create an RSS-to-email campaign ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources