Can you view bounce reasons in your reports?

Can you view bounce reasons in your reports?

Yes. Under Bounces, Zoho lists the email address, bounce type (hard/soft), and specific reason (e.g., domain not found, mailbox full).

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                                                                                                                        • Related Articles

                                                                                                                        • What is the difference between hard and soft bounces?

                                                                                                                          A soft bounce is just a temporary delivery failure. It doesn’t necessarily mean the email address is invalid or no longer active, so you can try to send emails to these addresses again. These are a few common reasons for a soft bounce: The ...
                                                                                                                        • Why doesn't Zoho Campaigns delete hard bounce contacts?

                                                                                                                          At Zoho Campaigns, we store hard bounce contacts in a separate mailing list. Whenever our users try to add new contacts to their mailing list, we will verify it with the hard bounce list. If the user tries to add contacts that are already in the hard ...
                                                                                                                        • What is ‘User Agent Stats’ in reports?

                                                                                                                          Here you can see what devices your recipients have used to view your email campaigns. The data is expressed in percentage for Mobile, Tablet and Computer. Additionally, you can also see their operating system, email clients and web browsers.
                                                                                                                        • What is the sender domain and bounce domain?

                                                                                                                          As the name suggests, sender domain is the domain name used in the email address in the From field of any mail you receive. It helps the recipients identify where the mail came from. For example, in the email address “julius@zylker.com”, the sender ...
                                                                                                                        • What does a hard bounce mean?

                                                                                                                          A hard bounce indicates a permanent delivery failure. Common reasons include: ● The recipient email address doesn’t exist. ● The domain name doesn’t exist. ● Typos in the email address (e.g., gnail.com instead of gmail.com). ● The recipient’s email ...
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