Removing External Users or Guests from your Network

Removing External Users or Guests from your Network


If an external stakeholder is no longer associated with your organization, you can remove them from your Network. The posts, comments, and integrations made by the person before you delete their account will still be available.
Deleting the account of an External User or Guest is different from disabling a Member's account. For more details, view this document. 

Who can remove the External Users or Guests from a Network?

Only the Network Admins can remove the External Users or Guests from a Network

How to remove the External Users or Guests from a Network? 

  1. Click the gear icon  from the menu in the right. 
  2. From the dropdown, select Settings. 
  1. In the settings page, click External Users under Users & Profiles. Or, if you are deleting a Guest account, click Guests under Users & Profiles.
  1. From the list of users, click the ellipsis (...) found at the right end of the person's name whose account you'd like to disable.
  2. From the dropdown, select Delete

What happens once the account is deleted? 

Once an account is deleted, the person will immediately lose access to the network. They won't be notified about the deletion but they'll be signed out of the Network on all devices, and will not be able to sign back in. 
If you'd like to provide access to the person again, you will have to send a new email invitation asking them to join your network. The person's previous data (posts, integrations, comments, groups, and manuals) will not be linked with their new account.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series

                                          • Digest

                                          • Functions

                                          • Meetups

                                          • Kbase

                                          • Resources

                                          • Glossary

                                          • Desk Marketplace

                                          • MVP Corner

                                          • Word of the Day

                                            Zoho Marketing Automation

                                              Zoho Sheet Resources


                                                  Zoho Forms Resources

                                                    Secure your business
                                                    communication with Zoho Mail

                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times

                                                      Carry your calendar with you
                                                      Anytime, anywhere

                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now

                                                                      Zoho TeamInbox Resources

                                                                              Zoho DataPrep Resources

                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW

                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now

                                                                                                      • Related Articles

                                                                                                      • Replacing guests with external users in Zoho Connect's internal networks

                                                                                                        Overview Since guests have a completely different login that the admin needs to set up (Client login), they could not be given access to Files, Custom Apps, Surveys, and Channels. There were technical limitations from the integrated services (Docs, ...
                                                                                                      • Understanding and Managing External Users

                                                                                                        Overview The External User feature lets your team work together with users outside your organization like investors, consultants, and contract employees who do not share the same company domain as yours. These people can be added as external users to ...
                                                                                                      • Inviting users to a Network

                                                                                                        Overview Network admins can invite members, guests, by typing their email addresses or by uploading a.csv file containing the addresses. Who can invite users to a Network? Only the network admins can invite users to a Network. In case the admin ...
                                                                                                      • Types of users in a Network

                                                                                                        Overview The user roles in Zoho Connect differ based on the network type.  Internal networks have admins, members, and guests. Whereas, external networks have admins, members, and guests.  Internal Network Network Admins Network admins are the users ...
                                                                                                      • Inviting Guests

                                                                                                        The network admins can add guests and restricted guests by Mail or by Bulk Import. An invitation email will be sent to them and on accepting it, they will be given access to the network. Guests and restricted guests can be added to your network from ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace



                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.

                                                                                                            Zoho Show Resources