Triggers supported - An overview

Triggers supported - An overview

Overview 

Outgoing Webhooks in Zoho Connect support different triggers across modules (Feeds, Tasks, Manuals, and more). Triggers are the activities that stimulate an outgoing webhook to push data to an external URL or execute an custom function.
 

ATTRIBUTES of the trigger data

When a trigger action is performed, the entity sends the details of the trigger (trigger data) to the webhook configuration. The trigger data sent by the entity has the following attributes:

 

Attribute Name

Data Type

Description

payload

JSONObject

State of the resource at the time of trigger.

triggeredBy

JSONObject

Details of the entity that initiated the

trigger. (Refer Table 3)  

scope

JSONObject

Details of the scope. (Refer Table 2) 

triggerType

String

Type of the trigger

triggerTime

String

 

The details of date and time when the

trigger activity happened.

triggerTimeInMillis

Long

Time of trigger action in milliseconds.


ATTRIBUTES of the scope JSON

Scope refers to the network in which the trigger action has happened. The following attributes are found within the scope JSON object.

 

Name

Data Type

Description

id

Long

Unique Id of the network (scopeId)

 

name

String

Name of the network

url

String

URL of the network


 

ATTRIBUTES of the triggeredBy JSON

There are multiple causes that perform a trigger action. It could be a user-performed action or a result of an automation and these details are also passed in the trigger data. The following attributes are found within the triggeredBy JSON object.

 

Name

Data Type

Description

type

Integer

An integer value (0-4) denoting the

type of trigger.

 

0 - Zoho Connect User

1 - Integration Bot

2 - Anonymous Zoho Connect User

3 - Triggered from other Zoho Services

on behalf of Zoho Connect User

4 - System action

name

String

Display name of the trigger type. It

could be the name of the user or the

bot's name in case of automation.

emailId

String

Email address of the user who did the

trigger action. This attribute is

supported only for triggeredBy type 0

and 3.

 

This attribute is applicable only when

the configuration owner has the

permission to view email addresses of

network members.


url
String
URL of the user profile. This attribute is supported only for triggeredBy type 0 and 3.
id
String
Unique id of the entity. This attribute is supported only for triggeredBy type 0,1, and 3.
serviceType
String
Type of the integration bot. This attribute is supported only for triggeredBy type 3.

 

 

The trigger actions that are currently supported are as follows:

 

1. Task


1. New task created

2. Task deleted

3. Task completed

4. Task reopened

5. Task assigned

6. Task assignee removed

7. User reminded about a task

8. Task updated

9. Task status changed

10. Task start date changed

11. Task due date changed

12. Task priority changed

13. New checklist added to a task

14. Checklist completed

15. Checklist reopened

16. Checklist deleted

17. Checklist assigned to you

18. User removed from a checklist item

19. Checklist due date changed

20. Checklist details updated

21. Commented on a task

22. Task comment edited

23. Task comment deleted

24. Task Section Changed

25. Attachment Added In task

26. Deleted Attachment In task

27. Edited Custom Field In task

 

 

2. Events

 

1.New event created

2.Invited to an event

3.Added as an event assistant

4.Assistant removed from an event

5.Invitees removed from an event

6.Reminded about an event

7.Event details updated

8.Event deleted

9.Updated the RSVP option

10.Commented on an event

11.Event comment edited

12.Event comment deleted

 

3. Feeds

 

1.Started new conversation

2.Edited a conversation

3.Deleted a conversation

4.Commented on a conversation

5.Edited a conversation comment

6.Deleted a conversation comment

7.Mentioned in a post

8.Mentioned in a comment

9.Group mentioned in a post

10.Group mentioned in comment

 

4. Groups

1.Members added to a group

2.Members removed from a group

 

5. Boards

 

1.Members added to a board

2.Members removed from a board

 

6. Announcements

1.Posted a new announcement

2.Edited an announcement

3.Deleted an announcement

4.Commented on an announcement

5.Edited an announcement comment

6.Deleted an announcement comment

 

7. Forums

1.Forum post created

2.Edited a forum post

3.Deleted a forum post

4.Commented on a forum post

5.Edited an forum comment

6.Deleted an forum comment

 

8. Polls

1.Started a new poll

2.Updated a poll

3.Deleted the poll

4.Commented on a poll

5.Edited the poll comment

6.Deleted the poll comment

 

9. Questions


1.Posted a new question

2.Updated a question

3.Question deleted

4.Commented on a question

5.Question comment edited

6.Question comment deleted

7.Added answer to a question

8.Edited an answer

9.Deleted an answer

10.Select the best answer

 

10. Triggers available in network-level

 

1.New group created

2.Group deleted

3.Group restored

4.New board created

5.Board deleted

6.Board Restored from Trash

7.Member added/enabled in network

8.Member removed from network

9.Member disabled in network

 

 

 We hope you find this useful! For any doubts regarding outgoing webhooks, reach out to us at support@zohoconnect.com.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              TypeformWCAG

                                All-in-one knowledge management and training platform for your employees and customers.


                                            Create. Review. Publish.

                                            Write, edit, collaborate on, and publish documents to different content management platforms.

                                            Get Started Now




                                                              You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                  Manage your brands on social media


                                                                    • Desk Community Learning Series


                                                                    • Digest


                                                                    • Functions


                                                                    • Meetups


                                                                    • Kbase


                                                                    • Resources


                                                                    • Glossary


                                                                    • Desk Marketplace


                                                                    • MVP Corner


                                                                    • Word of the Day


                                                                    • Ask the Experts


                                                                      Zoho Sheet Resources

                                                                       

                                                                          Zoho Forms Resources


                                                                            Secure your business
                                                                            communication with Zoho Mail


                                                                            Mail on the move with
                                                                            Zoho Mail mobile application

                                                                              Stay on top of your schedule
                                                                              at all times


                                                                              Carry your calendar with you
                                                                              Anytime, anywhere




                                                                                    Zoho Sign Resources

                                                                                      Sign, Paperless!

                                                                                      Sign and send business documents on the go!

                                                                                      Get Started Now




                                                                                              Zoho TeamInbox Resources





                                                                                                        Zoho DataPrep Demo

                                                                                                        Get a personalized demo or POC

                                                                                                        REGISTER NOW


                                                                                                          Design. Discuss. Deliver.

                                                                                                          Create visually engaging stories with Zoho Show.

                                                                                                          Get Started Now








                                                                                                                              • Related Articles

                                                                                                                              • Triggers supported in the network level

                                                                                                                                New group created Triggers the outgoing webhook when a new group is created in the network. Trigger type: Group_Created { "payload": { "type": "2", "id": "12266000000493377", "name": "Quality Assurance Team", "url": ...
                                                                                                                              • Custom Menu - an overview

                                                                                                                                Overview Custom Menu in Zoho Connect lets you add customized menus to entities such as status, tasks, events, in addition to the default menus—Follow, Print, Bookmark, and Copy post URL that are already available. They can be shared with a set of ...
                                                                                                                              • Outgoing Webhook APIs - An overview

                                                                                                                                Overview Using APIs you can programmatically create, view, update, delete outgoing webhooks in Zoho Connect. Attributes of the Webhook The following attributes of the webhook are needed to create, view, update or delete Outgoing Webhooks using APIs. ...
                                                                                                                              • Triggers in Boards

                                                                                                                                While configuring the webhooks with the following triggers, the boards for which you would need to trigger the webhook should be selected. If you are creating a webhook through API, then the 'partitionIds' attribute is mandatory for this trigger ...
                                                                                                                              • Triggers in Forums

                                                                                                                                Created a forum post Triggers the outgoing webhook whenever a forum post is created. Trigger type: Forum_Created { "payload": { "id": "12266000000493013", "url": ...
                                                                                                                                Wherever you are is as good as
                                                                                                                                your workplace

                                                                                                                                  Resources

                                                                                                                                  Videos

                                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                  eBooks

                                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                  Webinars

                                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                  CRM Tips

                                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                                    Zoho Show Resources