Zoho GenAI

OpenAI

Google

Anthropic

Zoho GenAI

Zoho GenAI

Zoho GenAI is Zoho’s in-house LLM and is available by default in Zoho Creator. If you prefer Zoho GenAI as LLM provider for Zia, no additional setup or authentication credentials are required. You can skip directly to configure Zia.

OpenAI

OpenAI

Info: If you prefer OpenAI as the LLM provider, ensure that you are on a paid plan and have sufficient API credits for your OpenAI API key to work.

Before configuring OpenAI in Zia, create an API key from your OpenAI account for authentication.

Follow these steps to generate the API key:

1. Navigate to Settings in your OpenAI account and select the Billing section.
   
2. Click the Add Payment Details button in the Settings page and add your required details.
   
3. Navigate to the API keys section and click Create new secret key.
   
4. Enter a name (optional) and choose the required project.
   
5. Click Create secret key to generate the key.
   
6. Copy the generated key and use it in the Zia settings in Zoho Creator, if you've selected OpenAI as your LLM provider.
   

Google

Google

Info:

1. If you choose Google as the LLM provider, you must have a Google Cloud project with billing enabled and access to the Gemini API. Since the API is part of Google Cloud services, an active project and billing setup are necessary to manage usage and access generative AI capabilities.
   
2. Verify that the Gemini API has sufficient quota and is available in your region. Refer to the Google AI documentation for details on access limitations.

To use Google with Creator, you’ll need a valid Google Cloud account. To get the Google AI API key:

1. Go to the Google AI Studio.
   
2. Create a new project or select an existing one. Click Get API key in the top menu bar.
   
3. Click +Create API key to generate a new API key. Your existing keys will also be listed in this page.
   
4. Copy the generated key and use it in the Zia settings in Zoho Creator, if you've selected Google as your LLM provider.
   

Anthropic

Anthropic

Info: If you choose Anthropic as the LLM provider, ensure that your account is subscribed to a supported plan with API access. Refer to the Anthropic documentation for API usage limits and billing details. 

To use Anthropic AI models with Zia in Zoho Creator, you must have an Anthropic account with API access and generate an API key.

Follow the steps below to create your Anthropic API key:

1. Sign in to your Anthropic account.
   
2. Click API keys after expanding the left pane.
   
3. Click +Create Key.
   
4. Enter your key name and click Add to continue.
   
5. Copy the generated API key and paste it into the Zia Settings section in Creator when Anthropic is selected as the vendor.
   
   
   

3. Steps to configure Zia

1. 
   
   Navigate to Operations in your Creator account.  Click Zia in the Applications card and the Settings screen will appear.
   
2. Select your preferred LLM provider under the Provider tab. You will be taken to the configuration page of the chosen LLM provider.
   
   

• By default, Zoho GenAI is configured and does not require an API key, as it is Zoho’s in-house LLM and is available in your Creator account at no additional cost.

• If you prefer to use OpenAI, Anthropic, or Google as the LLM provider, you must generate and add the respective API keys to enable the integration. Learn how to generate the required API keys
  

3. Click Add API Key in the Configuration tab. A popup will appear.
   

4. Enter a Key name and the API Key of your selected LLM provider and click Add. The key name must contain only letters and helps differentiate between keys.
   

• To edit or update the key after adding it, click Edit in the horizontal ellipsis. Modify the key in the pop-up that appears, and click Save.
  

• Click the Manage features to view the features using that particular key.
  

• To remove an API key, click Delete. This removes the configured key from Zoho Creator and the features associated with the deleted key, will be mapped to Zoho GenAI by default. In case of features that don't work with Zoho GenAI, then the mapping should be done manually.
  

Note: Once Zia is configured, the features that are supported by default are mapped to Zoho. These features can be disabled if required.
Zoho is a native, free to consume LLM provider that can be mapped to supported features while to use other LLM providers (OpenAI, Anthropic, Google, DeepSeek, SiliconFlow) an API key configuration must be done.

          5. Under the Features tab, you can map each feature with a key and also enable the features for each of them.
                  

1. AI agents are designed to automate and streamline tasks, but they do not operate with unrestricted autonomy. Their behavior is guided entirely by the instructions and tools configured for the AI during setup and they act within the roles and permissions of the user.
   Make sure AI agents are granted only the permissions required for their intended tasks. This ensures they perform only the actions they are explicitly enabled to execute and do not independently access data or systems beyond their defined scope.