Chat or call Zia with using iPhone

Call Zia, your own sales assistant, to get instant answers for all your questions in Zoho CRM. She can also perform actions that you specify. For example, "Get me the list of my overdue tasks" and she displays the result you need. You can also choose to chat with Zia instead of a call.

To call Zia

In the Zoho CRM home screen, tap the Zia icon.
A call to Zia gets initiated. The window shows a list of things you can ask.
Ask the question or say a command after the beep.
You can mute the call and enable loud speaker by tapping the appropriate buttons.
Tap the end call button to complete your call.

To chat with Zia

Open Zoho CRM app.
Tap on the More icon.
Go to Zoho CRM Settings > Ask Zia.
Toggle the button for Zia Chat on.
In the Zoho CRM home screen, tap the Zia icon.
Type your question and the result will be displayed.

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