Chat or call Zia with using iPhone

Chat or call Zia with using iPhone

Call Zia, your own sales assistant, to get instant answers for all your questions in Zoho CRM. She can also perform actions that you specify. For example, "Get me the list of my overdue tasks" and she displays the result you need. You can also choose to chat with Zia instead of a call.
To call Zia
  1. In the Zoho CRM home screen, tap the Zia  icon.
    A call to Zia gets initiated. The window shows a list of things you can ask.
  2. Ask the question or say a command after the beep.
  3. You can mute  the call and enable loud speaker  by tapping the appropriate buttons.
  4. Tap the end call  button to complete your call.
To chat with Zia
  1. Go to Zoho CRM Settings  > Zia.
  2. Toggle the button for Zia Chat  on.
  3. In the Zoho CRM home screen, tap the Zia icon.
  4. Type your question and the result will be displayed.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                            Zoho Marketing Automation

                              Zoho Sheet Resources


                                  Zoho Forms Resources

                                    Secure your business
                                    communication with Zoho Mail

                                    Mail on the move with
                                    Zoho Mail mobile application

                                      Stay on top of your schedule
                                      at all times

                                      Carry your calendar with you
                                      Anytime, anywhere

                                            Zoho Sign Resources

                                              Sign, Paperless!

                                              Sign and send business documents on the go!

                                              Get Started Now

                                                  Zoho SalesIQ Resources

                                                      Zoho TeamInbox Resources

                                                              Zoho DataPrep Resources

                                                                Zoho DataPrep Demo

                                                                Get a personalized demo or POC

                                                                REGISTER NOW

                                                                  Design. Discuss. Deliver.

                                                                  Create visually engaging stories with Zoho Show.

                                                                  Get Started Now

                                                                                          • Related Articles

                                                                                          • Zia Call Intelligence

                                                                                            Zia Call Intelligence is released in a phased manner and will be accessible only to users in the US, EU, and IN DCs. Calls are an effective mode of communication for most businesses today, whether they're interactions with customers, partners, ...
                                                                                          • Call Transcription

                                                                                            Call Transcription is released in a phased manner and will be accessible only to users in the US, EU, and IN DCs. Call transcription feature automatically transcribes your call audio recordings into plain text in the Call Activity module. This ...
                                                                                          • Ask Zia

                                                                                            Zia helps you to get instant answers for all your questions with respect to data in Zoho CRM. Zia provides a conversational interface where you can get your questions answered based on any module within Zoho CRM.  For example, say you are asked to ...
                                                                                          • Zia Recommendation

                                                                                            Recommendation tool and its benefits A recommendation tool uses artificial intelligence to identify and analyze customer data such as their purchase details, interests, requirements, and behavioral patterns to suggest the most relevant product. It ...
                                                                                          • Ask or Chat with Zia

                                                                                            Call Zia Call Zia to get instant answers for all your questions in Zoho CRM. She can perform actions such as creating records, adding notes, converting leads, calling customers and changing the stages in deals. To call Zia In the Zoho CRM home ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace



                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.

                                                                                              Zoho Show Resources