Imagine you are an employee who just wrapped up a work trip and needs to submit an expense reimbursement form. You fill out the form with all your receipts like hotel bills, meals, transportation costs and send it off, expecting the usual back-and-forth approvals. But instead of waiting for an email to trickle in, each stage of the approval process happens, without you even realizing the complexity going on behind the scenes with Zoho Forms.
Employees submit expense reimbursement forms, and the approval process involves multiple levels based on the expense amount and the type of expense. Different approval paths are triggered depending on these factors.
Firstly, create a form with the required fields.
Now, lets understand the approval workflow that should work on submitting this form.
Approval Workflow
If your expense is under $500 and not travel-related, the team manager takes a quick look and either approves it or denies it. This initial review is fast and keeps things simple for small, everyday expenses. But if you’ve spent more than $500 or had travel expenses, the form doesn’t stop there. It knows where it needs to go next.
For any reimbursement over $500 or involving travel, the department head steps in. At this level, the expense needs closer scrutiny. Whether it’s a trip to a conference or a big purchase for a project, the department head ensures it aligns with the team’s budget and policies. And if your total expense crosses the $1,000 mark, the form automatically gets passed to the finance department for approval.
If the reimbursement is for over $1,000, finance department ensures all the numbers add up and that every penny spent has been accounted for properly. They are the guardians of the company’s funds, making sure all expenses are justified and well-documented.
But what if your reimbursement exceeds $2,500 and seems unusual? In these cases, the form escalates directly to the CEO or an executive for a decision. This level ensures that any significant spending gets the careful review it deserves.
Let us put this down clearly as conditions to be satisfied.
- If the expense amount is less than 500 and does not involve travel, the request is sent to the Team Manager for final approval.
- If the expense amount is less than 500 and involves travel, the request is auto-approved as final approval without requiring further action.
- If the expense amount is greater than or equal to 500, the request is sent to the Team Manager for approval and moves to the next level once approved.
- If the expense amount is greater than or equal to $500 and less than $1,000 and involves travel, the request is sent to the Department Head for final approval.
- If the expense amount is greater than or equal to $500 and less than $1,000 and and does not involve travel, the request is sent to another Department Head for final approval.
- If the expense amount is greater than or equal to $1,000 and is less than or equal to $2,500, the request is directly sent to the Finance Head for final approval.
- If the expense amount is greater than $2,500, the request is directly sent to the CEO for final approval.
Zoho Forms’ Advanced Approval Workflows allow you to set up such a complex, conditional process by configuring rules that dictate which approvers are involved at each stage, based on specific form responses.
To set this workflow up, go to the Approval Workflow section of Zoho Forms.
Configuring Level 1 - Team Manager
To set up rules that route submissions to different approvers based on the form’s responses, choose to set up the level with conditions and add conditions.
- If the expense amount is less than 500 and does not involve travel, the request is sent to the Team Manager for final approval.
- If the expense amount is less than 500 and involves travel, the request is auto-approved without requiring further action.
- If the expense amount is greater than or equal to 500, the request is sent to the Team Manager for approval and moves to the next level once approved.
Configuring Level 2 - Department Head
- If the expense amount is greater than or equal to $500 and less than $1,000 and involves travel, the request is sent to the Department Head for final approval.
- If the expense amount is greater than or equal to $500 and less than $1,000 and and does not involve travel, the request is sent to another Department Head for final approval.
Configuring Level 3 - Finance Head
- If the expense amount is greater than or equal to $1,000 and is less than or equal to $2,500, the request is sent to the Finance Head for final approval.
Configuring Level 4 - CEO
- If the expense amount is greater than $2,500, the request is sent to the CEO for final approval.
Review and Test
Before rolling out, test the workflow with dummy data to ensure that the form is routed to the correct approvers under various conditions.
Ensure that rejected submissions are returned to the employee with reasons for rejection, if necessary.