Can a Request be directly linked to multiple Service Appointments in Zoho FSM?

No. Requests cannot be directly linked to Service Appointments. A Request can only be converted into an Estimate or a Work Order.

To create Service Appointments, a Work Order is mandatory, as Service Appointments are generated from Work Orders.

Workflow in Zoho FSM:

Request (Optional) → Estimate (Optional) → Work Order (Mandatory) → Service Appointment (Mandatory)

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