Device Authentication - Overview | Managing Devices - Admin Guide

Device Authentication - Overview

Zoho One provides single sign-on for all cloud applications, but employees need to log in to their devices with a different set of credentials. Enabling Device Authentication lets you enroll and manage all your workspace devices like macOS, Windows, and Linux, as well as applications in your organization with a single set of credentials. In other words, multiple devices can be authenticated with the technique of single encryption. This is performed by synchronizing your Zoho One password with the logins of a device.
 
A Device Authentication lifecycle starts with enabling a new device, followed by device enrollment. After enrollment, a user is assigned or unassigned from their device by their IT admin, as per the organization's needs.
 
IT admins can perform critical actions such as assign/unassign device, deactivate/activate device, change permission, reset password, and sync password directly from Zoho One, thus saving a lot of time.

Assign user 

Once a device is configured and enrolled, you can assign a user to that device. After assigning the user to the device, the user will be able to access the device and all the Zoho One apps using the same set of credentials. Learn more
 

Unassign user 

When a user no longer uses their device or leaves the organization, you can unassign the user from their device and they will no longer have access to it. The device can be assigned to a different user at a later point of time. Learn more

  
Deactivate device   

If an enrolled device is defective, damaged, lost, misplaced, stolen, or no longer in use, you can deactivate the device. Once the device is deactivated, no user can access the device until the device is reactivated. Learn more
 

Delete device 

When an enrolled device is no longer required for an organization, the device can be deleted from Zoho One. Once the device is deleted, it cannot be reactivated, as it would have been permanently removed from Zoho One and hence it stops being managed by Zoho One anymore, but the device can be re-enrolled. Learn more
 

Permission change 

Organization owner will decide on the user's permission, whether the permission requirement is administrator or standard. Permission can be changed for the users as per the needs of the organization.
 

Pending action

When the above actions are performed on an enrolled device that goes unreachable or offline, none of the actions will be completed and will instead be scheduled to take place later when it is back with suitable conditions. These are said to be pending actions, which will be completed in priority once the device is reachable or online. Learn more

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION











                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series


                                              • Digest


                                              • Functions


                                              • Meetups


                                              • Kbase


                                              • Resources


                                              • Glossary


                                              • Desk Marketplace


                                              • MVP Corner


                                              • Word of the Day


                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources

                                                   

                                                      Zoho Forms Resources


                                                        Secure your business
                                                        communication with Zoho Mail


                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times


                                                          Carry your calendar with you
                                                          Anytime, anywhere




                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now




                                                                          Zoho TeamInbox Resources



                                                                                  Zoho DataPrep Resources



                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW


                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now









                                                                                                          • Related Articles

                                                                                                          • Enroll a device

                                                                                                            Prerequisites Roles required to perform this action: Organization owner Organization admin To enroll a device: Log in to Zoho One. Click Directory in the left menu. Go to Device Management, then click Device Authentication. Click Get Started. Follow ...
                                                                                                          • Zoho One Sync Tool - Overview

                                                                                                            Zoho One Sync Tool performs a one-way synchronization from your existing LDAP server to the Zoho One Admin Panel. This enables you to maintain all your user identities in a single place, without having to add, edit, or disable user accounts manually ...
                                                                                                          • Device Management - Overview

                                                                                                            When it comes to ensuring that your employees are handling corporate data responsibly, managing their devices is just as important as managing their online identities. This aspect of resource management is called Mobile Device Management (MDM). Zoho ...
                                                                                                          • Unassign a Zoho One user from a device

                                                                                                            Prerequisites Roles required to perform this action: Organization owner Organization admin To unassign a user from an enrolled device: Log in to Zoho One. Click Directory in the left menu. Go to Device Management, then click Device Authentication. ...
                                                                                                          • Deactivate / Reactivate a device

                                                                                                            Prerequisites Roles required to perform this action: Organization owner Organization admin To deactivate a device: Log in to Zoho One. Click Directory in the left menu. Go to Device Management, then click Device Authentication. Click the icon next to ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace

                                                                                                              Resources

                                                                                                              Videos

                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                              eBooks

                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                              Webinars

                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                Zoho Show Resources