Managing Zoho One Subscription
Purchase recurring and non-recurring add-ons
To opt in for recurring and non-recurring add-ons: Sign in to Zoho One . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription , click Manage . For recurring add-ons: Click Manage Add-Ons . Choose the required ...
Collaboration Add-On
Collaboration add-ons will be considered additional licenses in your Zoho One organization. What does the collaboration add-on include? Collaboration Add-On WorkDrive (Includes Sheet, Show, and Writer) 10GB Mail storage with attachment limit 50GB + ...
Zoho Sites- Zoho One Plan
Sites licenses are used to activate the websites you've created using Zoho Sites. If you are a Zoho One customer, you will get Sites licenses based on the number of Zoho One employee licenses you have. 1-10 employees: 1 sites license 11-20 employees: ...
Convert your yearly subscription into a monthly subscription
Note: If your purchase was made offline, contact sales@zohocorp.com to change the plan, or move to an online subscription. You cannot convert your yearly subscription to monthly by yourself. Please contact payments@zohocorp.com or ...
Convert your monthly subscription into a yearly subscription
Note: If your purchase was made offline, contact sales@zohocorp.com to change the plan, or move to an online subscription. It's easy to match your needs by switching from your monthly subscription to a yearly subscription. When you convert your ...
Move to online subscription
Sign in to Zoho One . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. At the top of the page, click Update Payment Method. Enter your card details, then click UPDATE. Click OK.
Cancel Zoho One subscription
Info: If your purchase was made offline, please contact your account manager or sales@zohocorp.com to cancel your subscription. Learn how to move to an online subscription. Subscription-related actions can only be performed by the organization owner. ...
Add-ons
Info: If your purchase was made offline, contact support@zohoone.com to add or remove add-ons, or Move to online subscription . Zoho One is a cohesive suite of over 40+ applications. It comes with enterprise-level features of all those apps under its ...
View transaction history
Sign in to Zoho One . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. Click Payment History beside Next Payment. You can review and download invoices for all your past payments here.
Add email recipient
Email recipients are users who will receive copies of purchase notifications and invoices. To add email recipients: Sign in to Zoho One . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. Click ...
Update billing address
Note: This action can only be performed by admins. Sign in to Zoho One . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. Click Your Store Details in the top-right corner, then select Billing ...
Change payment method
Sign in to Zoho One. Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. Click Update Payment Method. Enter your card/UPI details, and make a $1 payment. This charge is to verify the validity of ...
Change plan
Info: If your purchase was made offline, contact sales@zohocorp.com to change the plan, or move to an online subscription. If you're under the All Employee Pricing plan: Sign in to Zoho One . Click your account icon in the top-right corner to reveal ...
Add or reduce licenses
Info: If your purchase was made offline, contact sales@zohocorp.com to add or remove licenses, or move to an online subscription. Zoho One allows you to modify your license plan at any point during your subscription period. You can add or reduce the ...
Upgrade from Zoho One trial
Sign in to Zoho One . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Upgrade. Note: If you have any paid subscriptions to individual services, ensure you add them to the Zoho One bundle before you ...

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