Zoho People Kiosk | Facial Recognition | Administrator Guide | Zoho People 5.0

Zoho People Kiosk

What can be done in Zoho People Kiosk?


What is Kiosk in Zoho People?

Kiosk allows employees to check-in and check-out through a quick photo capture based on facial recognition. The setup is simple and can be typically used at a front desk or office reception.

Zoho People Kiosk could be a perfect fit for onsite employee attendance management in remote offices, warehouses, and similar office situations.

How does It Work?

Let us start with the pre-requisites:
✓ Zoho People account
✓ Kiosk Setup in Zoho People
✓ An Internet-enabled device
✓ Profile picture in Zoho People for AI photo-match

When an employee walks into an office space, an internet-enabled tablet, mobile phone or computer will be used for employee check-in/out through AI face recognition. The captured image will be matched and verified against all employee images stored in the database.


Note: The captured employee image is matched against all profile pictures in the Zoho People database of your organization. In case of no match or when there is no profile picture for a particular employee, the employee will have to do a mobile/web check-in or check-in by other conventional methods used in the organization. Furthermore, images from Zoho Accounts or other Zoho Applications are not taken into account here. Zoho People Kiosk operates through the Zoho People profile picture only.

Which devices can be used for facial recognition??

All iOS and Android devices that have a camera can be used for facial recognition. However, to ensure full security we recommend devices that support anti-spoofing through depth sensing and liveness detection. Refer the list below for more details:

DeviceYear ReleasedTrueDepth Camera Location
All iPhone 11, 12, 13, 14, 15, 16, 17 series models except SE models
2018 onwards
Front
iPhone X2017Front
iPhone XR2018Front
iPhone XS / XS Max2018Front
iPhone 11 / 11 Pro / 11 Pro Max2019Front
iPhone 12 / 12 Mini / 12 Pro / 12 Pro Max2020Front
iPhone 13 / 13 Mini / 13 Pro / 13 Pro Max2021Front
iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max2022Front
iPhone 15 / 15 Plus / 15 Pro / 15 Pro Max2023Front
iPad Pro 11″ (All models)2018–2024Front
iPad Pro 12.9″ (3rd Gen and newer)2018–2022Front
iPad Pro 13″ (M4)2024Front
iPad Pro 11″ (M4)2024Front

Why is this useful?

Outlined below are several key points highlighting the benefits of utilizing Zoho People Kiosk.
  1. Easy setup process with minimal hardware requirements. 
  2. Simplifies check-in and check-out for offices with multiple remote offices, on-site locations, warehouses, and construction sites. 
  3. Provides a quick and cost-effective upgrade to a digital punch-clock-like solution.
  4. Employees can check-in without a physical ID card. 
  5. Can also be used for non-users (employee profiles) or contract role employees who may not have an ID card or Zoho People account.
  6. Brings all the advantages, especially the additional layer of security that facial recognition enlists.
  7. Ensures that employee identity is never compromised.

Setting Up Kiosk

The setup process can be done on the Zoho People web application by an administrator, location administrator, or attendance module administrator. This is a one-time process.

Follow the steps below to proceed with the setup process:
  1. To get started, navigate to Settings > Attendance > Kiosk Setup.
  2. Enter a name for your kiosk and click Save.



  3. Now click on Add Login Credential. Add a name for the device that is to be used to capture employee attendance. It can be for any internet-enabled device.
  4. Add the Login email address and password. This email address can be any verifiable account. The email address can belong to any employee or staff, it need not be the administrator or an on-role employee. For example: frontdesk@zylker.com or arthur95@gmail.com. 
    NotesNote: When an email address is added, a verification email will be sent to the email address. The user will need to confirm their account. Once confirmed, the email address can then be used to login to configure the Kiosk mobile application or when setting up Kiosk using the portal link. Setup steps are given further below.
  5. Based on the operating location, choose the corresponding Time Zone, Country, and Language. 
    Notes
    Languages Supported: English, Arabic, Bulgarian, Croatian, Dutch, French, German, Hebrew, Italian, Japanese, Korean.
  6. Enable Delete captured image immediately after verification to delete the employee's captured image immediately after verification. If unchecked, the image will be saved temporarily against the employee’s attendance entry and automatically deleted after 3 months.
  7. Click Save. The setup is now completed in Zoho People.
With Zoho People Kiosk setup now completed, it is possible to implement this feature using the Zoho People Kiosk mobile application or through a computer web browser using the portal link access URL (refer to the screenshot B).

Typically, once the administrator has to set up the Kiosk account, the login credentials can be shared with the front office. They will in turn either download the app or access it through the portal link to be used on a daily basis.
Notes
Note 1: IP/Geo-restrictions are not considered for check-in/out from Zoho People Kiosk. However, city data tagged to IP address will be included as part of check-in/out data.
Note 2: Web check-in & Mobile check-in can still be used by Employees (as per the Organization's settings).
Note 3: Zoho People Kiosk is available from Zoho People professional plan and above.
Note 4: Photos captured using Kiosk will not be stored. Only the check-in/check-out action will be logged.

Setting up Zoho People Kiosk Mobile Application

Use any smart phone (Android or iOS) to set up Zoho People Kiosk mobile application. This will make it possible for employees to check-in and check-out using the configured device. The device can be deployed in the front desk or reception area.
Note that the Administrator must provide the login credentials and kiosk name (refer to screenshot B) to the concerned staff, employee or staff, it need not be the administrator or an on-role employee. 

Follow these steps to set up the Zoho People Kiosk mobile application: 
  1. To set up Kiosk from an Android or iOS mobile/tablet device, install the People Kiosk app from Google Playstore or the Apple App store. 
  2. Select your operating location region and enter the Kiosk name (as configured in Kiosk Setup - refer screenshot B) and login using the registered email address as configured in Zoho People Kiosk.
  3. Ensure that the camera access permissions are allowed.

     

  4. Now that the web portal and mobile device setup is completed, employees can check-in/out using this configured device. Typically, this can be deployed in your office front desk or reception area to capture employee attendance.

Using Zoho People Kiosk Using a Web Browser

Zoho People Kiosk can be implemented through any internet-enabled computer. Use the portal access link obtained during the Kiosk setup process in Zoho People. (refer to screenshot B) 

Note that the Administrator must provide the login credentials and Kiosk name (refer to screenshot B) to the concerned staff, employee or staff, it need not be the administrator or an on-role employee. 
  1. Go to your computer web browser and access the link. The access link can be obtained by clicking the copy icon from the Kiosk setup screen.
  2. Login using the same Kiosk name and credentials used in Kiosk setup (refer to screenshot B). 

  3. That is it! Now employees can check-in and check-out using the corresponding action buttons. Ensure that webcam access is allowed in your web browser to be able to use this feature. 

How can employees check-in/out using Kiosk mobile app or web-portal?

  1. Any employee can check-in/out by using one of the configured devices (typically the organization may use it in the reception, front desk).
  2. On clicking the action button (Check-in or Check-out), the user will be prompted to take a photo.
  3. Once the photo is clicked, the image will be matched against all profile picture images in your organization's Zoho People database.
  4. If the image has a successful match, the employee will be automatically checked-in.
  5. If the image does not match, then they will be prompted to try again.

Idea
 Important: Click here to read the Zoho People Kiosk privacy policy.

Watch our help video on how to set up Kiosk in Zoho People: