Connections | Administrator Guide | Zoho People 5.0 help

Connections - Zoho People

Zoho People connection serves as a means to authenticate and establish a secure link between Zoho People and Zoho or third-party services for seamless integration. Think of it as a virtual 'login' that grants you access to your data across various platforms. Once you're connected to a service, you can effortlessly interact with and retrieve the data from Zoho or other third party application without needing to log in each time, enabling smooth data exchanges.
Info
Connections can be used to invoke any third-party applications’ REST APIs and to get access to your authenticated data.
Info
 Connections is available in all Zoho People paid plans.

Technical Details

  1. There are 3 modes of authentication, basic, OAuth 1.0 & OAuth 2.0.
  2. Administrator privilege is required to use Connections.
  3. Rest API and Deluge script knowledge is essential.
Default Services: These are pre-configured services that are readily available in Zoho People. You can quickly create a connection using these default services and authenticate it by providing your credentials, ensuring a seamless and efficient integration.

Custom Services: If the service you need is not included in the default list of available services, you have the option to configure it yourself. This allows you to integrate a custom service that meets your specific requirements. Once the service is successfully configured, administrators can create connections using that service.

Creating a connection using Default Services 

To create a connection for Default services available in Zoho People:
  1. Navigate to Settings > Developer Space > Connections > My Connections and click Create Connection.



  2. In Pick your service, select Default services tab and select the service for which you would like to create connections.


  3. Enter Connection Name and Link Name, Choose scopes and click Create and Connect.

  4. Click on Connect.

  5. Next, you will be prompted to Proceed and Sign in (in this case, you need the Slack workspace URL). Click Continue.



  6. In the following page, the Link name, Service name and Status of the Connection is shown.



  7. Additionally, the code to be used in a function to invoke the connection is also given in a box.
Idea
  1. The URL can be obtained from the third-party service.
  2. The Types POST, PUT, GET, and DELETE are the HTTP methods that determine the type of action that request performs.
  3. The Parameters are used by the function to replace dynamic values present in the API with user-specific values. For example, if the API must fetch the lead's details such as name, email address, contact number, etc., these values will be represented by a dynamic value in the API. This dynamic value can be replaced with the actual value from the Leads Details page using the parameter function. Examples given later in this document will give more detailed information about this function.
  4. The Connection in the code is the link name.
You can use the above block of code to invoke the URL and integrate the third-party app with Zoho People.

Create a Custom Service to Create Connections

Here are some important terminology you'll need to understand for the process of creating a custom service:
  1. Resource - The application or service that the client is trying to access. In our case, the resource is the third-party service (ex: MailChimp) you are trying to integrate.
  2. Request Token URL - This URL is used to send authorization requests to the resource server. The resource server prompts the resource owner (user) to authorize this request.
  3. Access Token URL - Once the request is authorized by the resource owner, the server sends an access token to the client. This token has to be exchanged every time the clients wants to access the resource data.
  4. Refresh Token URL - Some access tokens are valid only for a limited period of time. When an access token expires, the client has to get another access token from the resource, using the refresh token URL.
  5. Client ID - A unique identifier provided to every client application. This ID is provided by the resource owner (ex: MailChimp).
  6. Client Secret - Every client application has a secret code mapped to it. This is done to prevent unauthorized access to the resource.
  7. Redirect URL - This is the URL to which the end user will be redirected, once data access has been authorized. The client application will generate a redirect URL automatically.

Registering a Zoho Client

Info
Note: Please note that the following steps has to be followed for Apps only when you want to add a Custom Service in Connections.
Since Zoho People APIs are authenticated with OAuth2 standards, you should register your client app with Zoho. To register your app:
  1. Visit this page https://accounts.zoho.com/developerconsole.
  2. Click on Add Client ID.
  3. Enter Client Name and Client Domain.
  4. Enter the Redirect URI as "https://deluge.zoho.com/delugeauth/callback".
  5. Select the Client Type as Web based.
  6. Click Create.
  7. Your Client app would have been created and displayed by now.
  8. The newly registered app's Client ID and Client Secret can be found by clicking Options → Edit (Options is the three dot icon at the right corner)

Steps to create a custom service

You can create a custom service by creating a service from scratch and then create a connection.
  1. Go to Settings > Developer Space > Connections > My Connections and click Create Connections.


  2. Click the Custom Service tab.
  3. Provide a name for the service to be connected (ex: Zoom).
  4. Select the type of Authentication that is supported by the third-party application or service.
  5. Provide the following details about the third-party server:
    1. Client ID and Client Secret.
    2. Request Token URL: This allows the connector to request authorization to access data on the resource server.
    3. Access Token URL: Once authorized, the Request Token and Token Key will be exchanged for the Access Token, allowing the connector to draw specific information from the third-party server.
    4. Refresh Token URL: Some applications increase security by limiting the duration of time a particular token is valid. In these cases, you will need to provide the Refresh Token URL to allow the connector to re-authorize access.



  6. Give a Scope Name and Scope Display Name for the Connection. Scope for each connection is given by the third-party service. Please check the help for the respective third-party service to know about their provided scopes.
  7. Enter the Scope Delimiter as a comma.
  8. Provide Scopes for the connection. Scope for each connection is given by the third-party service. Please check the help for the respective third-party service to know about their provided scopes.
  9. Click Create Service.
  10. Click Create Connection on the top right corner of the Service Summary.
  11. Once the connection is created, it will be available in the Pick Your Service tab.
  12. Click Create and Connect.

Sample Connection

Let us take an example of setting up a connection with Zoom video conferencing app. Here are the steps:
  1. Go to Settings > Developer Space > Connections > My Connections and click Create Connection.
  2. Click the Custom Service tab.
  3. Give the Service name as Zoom Meeting.
  4. Enter a Service Link Name.
  5. Set the Authentication type as OAuth 2.
  6. Set Parameter Type as Header, Grant Type as Client Credentials.
  7. Provide the following information:
    1. Client ID : {your_client_id}
    2. Client Secret : {your_client_secret}
    3. Authorize URL : https://zoom.us/oauth/authorize
    4. Access Token URL : https://zoom.us/oauth/token
    5. Refresh Token URL : https://zoom.us/oauth/token 
  8. Give a name for the Connection.
  9. Provide the Scopes for the connection as specified by Zoom.
  10. Click Create Service.
  11. Click Create Connection in the service summary.
  12. Click Create and Connect in the connection details page.
  13. Now the connections will be established and a success message should be displayed. The code displayed in the connection summary screen can be used in custom functions.
  14. You can now create a custom function to invoke this connection. The code displayed above can be used. GET/POST/PUT/DELETE operations can be performed.
Learn more:

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsRetailOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceForms for Solopreneurs
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit
                              Forms for Government
                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic FormsInsurance
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsWufoo alternativeEncrypted Forms
                              Accessible FormsTypeform alternativeSecure Forms

                              WCAG

                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now






                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media

                                                                  Use cases

                                                                  Make the most of Zoho Desk with the use cases.

                                                                   
                                                                    

                                                                  eBooks

                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                                   
                                                                    

                                                                  Videos

                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                                   
                                                                    

                                                                  Webinar

                                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                                   
                                                                    
                                                                  • Desk Community Learning Series


                                                                  • Meetups


                                                                  • Ask the Experts


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner



                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now









                                                                                                                            • Related Articles

                                                                                                                            • Zoho People 5.0 - What has changed?

                                                                                                                              Changes in Home tab and Self Service Zoho People 4.0 Zoho People 5.0 Landing page is Home > Dashboard Self Service page: New Landing page is Home > My Space > Overview (Replacement for Self service in Zoho People 4.0 with additional features). ...
                                                                                                                            • Zoho People 5.0 Administrator Guide

                                                                                                                              What is Zoho People 5.0? Zoho People is a comprehensive cloud-based HR software that aims to streamline HR processes, enhance employee engagement, and improve workforce productivity. With this refreshing new version, Zoho People further aims to ...
                                                                                                                            • Settings in Zoho People 5.0

                                                                                                                              What can you do in settings? Settings lets you set up and fine-tune Zoho People to handle all your organization's HR Processes. It Includes: Setting up your organization's information in Zoho People. This includes basic details such as name, type of ...
                                                                                                                            • Operations in Zoho People 5.0

                                                                                                                              What can you do in Operations in Zoho People? Manage your employees and organization, and perform day-to-day HR processes in operations. For example, while setting up policies is performed in settings, viewing relevant data, modifying, or updating ...
                                                                                                                            • Zoho People Home Tab

                                                                                                                              What is the Team Space tab? The Team Space is crafted to enhance workplace collaboration, fostering closer connections among team members. Collaborate effectively and maintain connectivity with your team amidst various tasks. For managers overseeing ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources