Qntrl | Online Help | Business case 6: Delete associated cards from third-party applications (After Delete)

Business case 6: Delete associated cards from third-party applications (After Delete)

Automate deleting records in third party applications, such as Zoho Desk or SAP, once they are deleted in Qntrl using the 'After Delete' server script.

Business Scenario

Zylker uses Jira to track issues in their products and every bug filed in Qntrl via cards get filed in Jira too. If a partner or client wishes to delete the card in Qntrl, the associated issue must also be deleted from Jira automatically.


Server scripts can be used to trigger delete actions in third-party applications.
  1. Create a server script to delete issues in Jira when cards are deleted from Qntrl.
  2. Create a card and fill in the issue details to test the server script.

Sample Configuration

Step 1: Code server scripts

Create a new server script to delete an issue in Jira if the associated card is deleted in Qntrl.
  1. Create a new server script and enter the name as 'Delete issue in Jira'.
  2. Choose Raise Issue in the Form dropdown. We've used the previous use case's orchestration here. Learn more
  3. Choose Job as the Execution Location to execute the script.
  4. Choose After Delete  as the Execution Trigger to execute this script whenever the card page loads.
  5. Copy paste the below script into your script editor and replace the parameter names.
    1. You can use the ? icon at the top-right corner of the script editor to refer to parameter names.
  6. Once the script is ready, Publish it. 

  1. function afterDelete(){
  2.     var globalVars = ZDK.Vars.getGlobalVariables();
  3.     var job = current.Job;
  5.     var jiraAuthBase64 = ZDK.Crypto.base64Encode(globalVars["JiraEmail"] + ":" + globalVars["JiraApiKey"]);
  6.     var issueId = job.getVariable("JiraId");
  7.     var url = "https://" + globalVars["JiraDomain"] + "/rest/api/3/issue/"+issueId;
  8.     var headers = {
  9.         'Authorization': "Basic " + jiraAuthBase64,
  10.         'Accept': 'application/json',
  11.         'Content-Type': 'application/json'
  12.     }
  13.     console.log("url = " + url);
  14.     var resp = ZDK.HTTP.request(
  15.         url,
  16.         "delete",
  17.         headers,
  18.         {},
  19.         ""
  20.     );
  21.     console.log(JSON.stringify(resp));
  22. }

To get insights on Global variables used in this script, refer our previous server script business case.


Step 2: Delete card

When the orchestration and server script are ready, we can test the script by deleting a card from Raise Issue orchestration.
  1. Navigate to Cards and click on the card.
  2. Go to the top-right corner and click  icon.
  3. Select Delete from the dropdown to delete the card from Qntrl.

Check if the associated issue in Jira also gets deleted.

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