Tracker management helps you manages all trackers in your organization.

Adding Trackers

1. Open the Trackers module

2. Click Add Tracker
   

3. Enter tracker name

4. Select the tracking type

1. Always: RouteIQ Live Tracker periodically tracks the asset's location all the time and live tracks when requested.

2. Scheduled: RouteIQ Live Tracker periodically tracks the asset's location within the assigned shift hours and live tracks when requested within the shift. 

5. For scheduled tracking type, select a shift hours from the dropdown or create a new shift.

6. Once the Tracker is added, the Activation Key needs to shared to the field agent or fleet operator, who then needs to activate the tracker by enter the key. Learn more about activating RIQ LT Agent.

Shifts

Creating Shifts

1. Open the Trackers module

2. Click Add Tracker

3. Select tracking type as schedule

4. Click shifts dropdown

5. Click on Create

6. Enter the shift name

7. Select your timezone

8. Select the days your want to track and the time you want to start and end the shift.

1. Select "Same as everyday" if the shift starts and ends at the same time everyday.

9. Select the days you don't want to track. ex - non-workings days like public holidays, vacation days etc.

1. You can select the dates on the calendar or enter the dates in the field above and click "Add Dates".

Editing Shifts

1. Open the Trackers module

2. Click Add Tracker

3. Select tracking type as schedule

4. Click shifts dropdown

5. Click Show All

6. Hover over a shift hour and Click the three dot menu

7. Click Edit

This will open the edit shift page where the shift can be edited.

Deleting Shifts

1. Open the Trackers module

2. Click Add Tracker

3. Select tracking type as schedule

4. Click shifts dropdown

5. Click Show All

6. Hover over the shift you want to delete and Click the three dot menu

7. Click Delete

Viewing Trackers

All the trackers in your organization can be in a tabular form in the Tracker module.

Fields and the value store in them

Editing Tracker

1. Hover over a tracker and click the three dot menu

2. Click Edit

3. You can edit the tracker details here:

1. Tracker Name

2. Tracking Type

3. Shift (if tracking type is scheduled)

Unlink Trackers

Unlinking a tracker deactivates the tracker RIQ LT Agent mobile app in the field agent or fleet operator's mobile phone and stops RouteIQ Live Tracker from tracking their location.

1. Hover over a tracker and click the three dot menu

2. Click Unlink

Delete Trackers

Deleting a tracker removes the configured tracker in RouteIQ Live Tracker and deactivates the RIQ LT Agent mobile app.

1. Hover over a tracker and click the three dot menu

2. Click Delete