A record credit is a token that is exchanged for an attempt to convert an address into GPS coordinates.
Record credits are centralized for an organization. Addition and deduction takes place at the organization level.
The conversion of an address into GPS coordinates is also centralized, and is common for every RouteIQ user across the organization.
A user integrates a record with RouteIQ and the address is converted into GPS coordinates for which a record credit is charged.
You can purchase more record credits from store.zoho.com
In the monthly plan, 1,000 free record credits per user license are added every month.
An organization has six users of RouteIQ.
At the beginning of the month 6 x 1,000, totalling 6,000 free record credits, are provided to the organization.
In the yearly plan, 12,000 free record credits per user license are added upfront.
Let us say in an organization, there are 6 users of RouteIQ.
Then, at the beginning of the year 6 x 12,000 which is 72,000 free record credits are provided to the organization.
Check the availability of record credits under Subscription. If record credits have been exhausted, you can click on manage and buy more record credits.
A record credit is charged when a record is integrated for the first time with RouteIQ, or when the address of a record is modified in Zoho CRM.
To reduce record credit consumption, you can choose view based integration using which you can integrate only the necessary records.
The conversion of an address to a GPS coordinate is valid for 3 months. After the three months, if the address is needed in the form of GPS coordinates, record credit will be charged for another conversion.
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