Why am I unable to open Zoho Social integration on my Facebook business settings?
Facebook often prevents users from making frequent changes to their apps under Business Integration. Here's a quick work-around that can help you manage permissions for Zoho Social on Facebook.
Here's how you can update permissions for Zoho Social on Facebook:
- Log in to Facebook and access Business Integrations
- Click on the check-box next to Zoho Social and select Remove.
- You will then see a pop up asking if you'd also like to "Also delete all posts, photos and videos..". Please do not tick this option.
- Go to your Social dashboard, you'll see an alert under Brand Health "Oops! Your Facebook Page needs to be reconnected".
- In case the Reconnect option is not available here, go to Setup from your Home screen and click on Social Channels.
- Click on Reconnect and proceed to reconnect Social with Facebook.
- You'll see a pop up appear, asking you for permission. On this screen, click Choose What You Allow.
- On the next screen, make sure the Page you'd like to connect has a tick, under both the Manage your Pages and Publish as Pages manage sections. Also, you will be able to choose the pages when you click on 'Choose what you allow'.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Overview of Brands and Portals in Zoho Social
What is a Portal? In Zoho Social, a Portal houses all your Brands. You can connect and manage your pages and profiles to different Brands on Zoho Social. When you first sign up for Zoho Social, a Portal is automatically created for you. To change ...An Introduction to Zoho Social
There's so much to social media marketing—scheduling and publishing content, listening to and engaging with your audience, and analyzing performance across social networks. We understand that your presence on social media is an integral part of ...Managing your team in Zoho Social
When you sign up for Zoho Social, a Portal will be auto-generated for you in your company name, and you'll be the Portal Owner and assigned the role of a Portal Admin. What's a Portal? A Portal in Zoho Social is an entity where you can manage all ...Adding Location via Zoho Social
Let's say you run a small retail outlet and want people online to locate and identify your business. This is when plugging-in your location on your social media posts can help potential customers around you, find your product or service. You can add ...How to connect a YouTube channel on Zoho Social?
Connecting YouTube channel from the Home tab To connect your YouTube channel from the Brand Health, 1. Click on the Home Tab and tap on Connect Your YouTube Channel option under Brand Health. 2. Now, from the consent window, choose a Google account ...
New to Zoho LandingPage?
Zoho LandingPage Resources