View Individual Responses in Zoho Survey - Online Help Guide

Individual Responses

In this section, you'll find details about individual responses to each of your survey questions. The respondent's IP address, the date, the time they took to complete the survey and the average rating of the survey will also be displayed. If the respondent hasn't answered any questions, they'll be shown as Skipped. The custom variable data collected from email distribution, Zoho CRM, Zoho Campaigns, and unique parameter names will also be displayed in this section. You can click  Create online surveys  to navigate to the previous or next pages.
Note
All responses will be anonymous by default unless you explicitly ask for your respondents' personal details.


To edit individual responses:

  1. Click Reports on the left pane.
  2. Click Individual Responses.
  3. Click  and select Edit to edit the responses.

To view the timeline of a response:

  1. Click Reports on the left pane.
  2. Click Individual Responses.
  3. Click  and select Timeline to track all the activities associated with the response.

To delete an individual response:

  1. Click Reports on the left pane.
  2. Click Individual Responses.
  3. Click  and select Delete to delete responses.

  4. Confirm your selection in the dialog box that follows. Deleted data cannot be restored.

To export an individual's response:

  1. Click Reports on the left pane and select Individual Responses
  2. Click  .

To export the response as a spreadsheet:

  1. Click Reports on the left pane and select Individual Responses
  2. Click  . Select As Spreadsheet.

  3. Type a name in the File Name field. 
  4. Select the required language in the Language dropdown.
  5. Enable the password knob to set a password for the export file.
  6. Type a password in the Enter Password field.
  7. Click Export.

To export the response as a PDF:

  1. Click Reports on the left pane and select Individual Responses
  2. Click  . Select As PDF.

  3. Type a name in the File Name field. 
  4. Select the orientation - Portrait or Landscape in the Orientation dropdown. 
  5. Select the size of the PDF in print in the Paper Size dropdown. 
  6. Select the type of response you want to download in the Response view dropdown.
  7. Select a language in the Language dropdown list. 
  8. Enable the password knob to set a password for the export file. 
  9. Type a password in the Enter Password field. 
  10. Click Export

To export the response as a ZIP:

  1. Click Reports on the left pane and select Individual Responses
  2. Click  . Select As ZIP.

  3. Type a name in the File Name field.
  4. Select the required option in the Response view.
    1. Select All questions to view all questions.
    2. Select Shown questions to view only the questions shown to the respondent.
    3. Select Answered questions to view only the questions answered by the respondent.
  5. Select a language in the Language dropdown list.
  6. Select the range in the Range dropdown list.
  7. Enable the password knob to set a password for the export file. 
  8. Type a password in the Enter Password field. 
  9. Click Export.

To export the response as a CSV

  1. Click Reports on the left pane and select Individual Responses
  2. Click  . Select As CSV.

  3. Type a name in the File Name field. 
  4. Select the required language in the Language dropdown.
  5. Enable the password knob to set a password for the export file.
  6. Type a password in the Enter Password field.
  7. Click Export.

To export the response as an SPSS:

  1. Click Reports on the left pane and select Individual Responses
  2. Click  . Select As SPSS.

  3. Type a name in the File Name field. 
  4. Select the required language in the Language dropdown.
  5. Enable the password knob to set a password for the export file.
  6. Type a password in the Enter Password field.
  7. Click Export.

To export the response to a Zoho Sheet:

  1. Click Reports on the left pane and select Individual Responses
  2. Click  . Select Open in Zoho Sheet.

To print an individual response:

  1. Click Reports on the left pane.
  2. Click Individual Responses.
  3. Click  and select Print Response to print responses.


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