By meticulously analyzing individual survey responses, EX professionals can gain profound insights into the nuances of employee sentiment and preferences. This granular level of analysis enables organizations to tailor their HR strategies to address specific needs, such as implementing targeted training programs, optimizing work-life balance initiatives, or enhancing recognition programs. Ultimately, this data-driven approach empowers organizations to cultivate a more engaged, productive, and satisfied workforce.

 What can you see in individual responses? 

 

Response ID - Unique identifier created for every response.

IP address - The IP address of the respondent is collected.

Survey URL accessed by the respondent - The URL with which the respondent accessed the survey.

Start time - The time at which the respondent started the survey.

Completion time - The time at which the respondent completed the survey.

Time taken - Time taken by the respondent to complete the survey.

Collector - Collectors act as channels through which separate URL's can be distributed for specific channels,like for social media, via mail, etc

Total rating - Total rating given for all rating questions in that survey.

Net Promoter Score - Rating given for NPS questions in that survey.

CSAT score - CSAT score generated from relevant responses in that survey.

Average rating - Average of all the rating questions in that survey.

Tags - Give a specific identifier to a group or individual response using Tags. Ex: Important Customer

 

Click Reports > Individual Responses.

Click and select Timeline to track all the activities associated with the response.

You can view the individual responses one by one using the Previous/ Next buttons.

There is also an option called filter by date to separate individual responses based on date, making navigation easier when there are a lot of responses.

 

Click Reports > Individual Responses.

Click and select Edit to edit the response. Once the response is edited, click Submit.

 

Click Reports > Individual Responses.

  Click and select Delete to delete the response.

Click Reports > Individual Responses.

Click and select Export as PDF to download the response as a PDF file, or select Print Response to print the response.

 

Custom reports for individual responses can also be created.

Click on the Create button.

Give your report a name and select the parameters to be included in your custom report for the individual response chosen.

Click SAVE.