Email Authentication
Zoho Workerly provides email authentication standards that will allow the agencies to increase the trustworthiness of its email origin when it chooses to send emails from Zoho Workerly using their domain. To authenticate your emails sent from Zoho Workerly, you need to validate the following authentication standards:
Authenticating the email source consists of the following steps:
Step 1. Add your company's domain or subdomain
Adding your company's domains or subdomains is the first step for email authentication. Domain verification helps to ensure that the domain from which the emails are sent is authentic and trustworthy. To facilitate this, you have to add your company's email address and the domains or subdomains in Zoho Workerly.
Step 2. Verify the domain details
Once you add the domain, a verification code is generated and sent to the email address that should be entered to verify the domain details. The verification email is valid for 15 days, in case you do not receive an email or you have exhausted the validity period, you can use the Resend Mail link.
Step 3. Validate the records
Once the domain and subdomains details are verified, you can select either of the two email authentication standards to validate the email source:
DKIM - DKIM is used to ensure that the message has not been altered in transmission. It uses public key encryption to authenticate the email messages.
SPF - This authentication standard allows sending domains to define which IP addresses are allowed to deliver email messages on behalf of the domain.
Another authentication standard that the sending domains use to block fraudulent emails is DMARC (Domain-Based Message Authentication, Reporting, and Conformance). It is built as a combination of the DKIM and SPF standards with additional features like reporting, policy definition, and the notion of identity alignment. A domain needs to pass both SPF and DKIM to satisfy the DMARC regulation.
Add Your Company's Domain
1. Go to Setup > General > Email Settings > Email Authentication.
2. In the Email Authentication page, click Add Domain.
3. In the Add Domain popup, enter the email address.
4. Click Add Domain.
Verify the Domain Details
To verify the domain and subdomain details:
2. In the Verify Domain popup, enter the verification code.
3. Click Verify.
Validate the Records
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