FAQ: Zoho Writer Desktop App
General
Q1. Is the desktop app free?
Yes. The app itself is free to download and use. You only need a Zoho account if you want to sync, store, and share files in the cloud.
Q2. How is the desktop app different from the web version?
The desktop app works offline, opens documents faster, and supports tabbed/multi-page views. The web version requires the internet but integrates directly with Zoho’s online services.
Installation & Setup
Q3. Which operating systems are supported?
- Windows 8 or later
- macOS 10.13 (High Sierra) or later
- Linux (Ubuntu 18.04 or equivalent)
Q4. How do I install Zoho Writer on my system?
Download the installer from the Zoho Writer site. Run the .exe (Windows), .pkg (macOS), or .deb (Linux) file and follow on-screen instructions.
Q5. Do I need a Zoho account to use it?
No. You can use it without signing in. But signing in allows syncing documents to the cloud, accessing WorkDrive, and sharing files with others.
Q6. Can I change my display language?
Yes. During setup, you can select one of 40+ languages. You can also change it later from the Preferences/ Settings menu.
Display languages supported in Zoho Writer
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Assamese (অসমীয়া)
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Arabic (العربية)
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Bahasa Indonesia
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Bahasa Melayu
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Bengali (বাংলা)
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Bulgarian (Български)
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Catalan (Català)
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Czech (čeština)
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Chinese (中文 (简体))
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Croatian (hrvatski)
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Danish (dansk)
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Dutch (Nederlands)
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Dogri (डोगरी)
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English
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Estonian (eesti)
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French (français)
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Finnish (suomi)
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German (Deutsche)
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Greek (Ελληνικά)
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Gujarati (ગુજરતી)
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Hungarian (magyar)
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Hindi (हिंदी)
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Hebrew (עִברִית)
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Italian (Italiano)
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Japanese (日本語)
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Kannada (ಕನ್ನಡ)
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Korean (한국어)
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Lithuanian (lietuvių)
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Malayalam (മലയാളം)
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Marathi (मराठी)
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Manipuri (ꯃꯅꯤꯄꯨꯔꯤ꯫)
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Norway (norsk) (Norwegian)
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Oriya
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Portuguese (português)
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Portuguese: Brazil
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Polish (polski)
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Punjabi (ਪੰਜਾਬੀ)
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Russian (русский)
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Romanian (română)
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Swedish (svenska)
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Spanish (español)
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Slovak (slovenčina)
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Swedish
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Tamil (தமிழ்)
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Thai (ไทย)
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Turkish (Turkmen)
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Ukrainian (українська)
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Urdu (اردو)
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Vietnamese (TiếngViệt)
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Using Documents
Q7. Which file formats does the app support?
- Opens & edits: .docx
- Exports to: .docx, .pdf, .odt, .html, .txt
Q8. Can I use templates?
Yes. Writer offers a collection of templates (resumes, letters, reports, etc.) accessible within the app.
Q9. Does it support track changes and comments?
Yes. Track changes, review modes, and threaded comments are available just like in the web version.
Q10. Can I open multiple documents at once?
Yes. The desktop app supports tabbed view for multiple documents.
Offline & Cloud Sync
Q11. Can I work offline?
Yes. You can create, edit, and save documents offline. When you reconnect to the internet, synced documents update automatically.
Q12. Where are my offline documents stored?
Offline documents are saved locally on your computer. If you want them on the cloud, you must save or sync them manually. To Login to the cloud, click the Zoho Cloud tab and sign in using your Zoho credentials or create a new account and sign in.
Q13. How do I sync documents with the cloud?
- Sign in with your Zoho account and save the file to Zoho WorkDrive or Writer Cloud. The app will then sync your documents automatically whenever you’re online.
- If you created or imported documents in the Writer app before signing in, those files were stored temporarily on your device inside the app. Once you sign in, Writer automatically syncs them to your Zoho account, ensuring they’re secure and accessible from anywhere.
- If you sign out, your dashboard may look empty, this is because your documents are now linked to your Zoho account rather than the app’s internal storage.
Q14. Can I share documents directly from the app?
Yes, you can share the documents only if they are on cloud. So, ensure that you’re signed in and save the document on cloud. You can share via link, set view/edit permissions, and collaborate in real-time.
Troubleshooting
Q15. My app isn’t launching. What should I do?
- Check if your OS version is supported.
- Reinstall the app from the official Zoho site.
- If still failing, clear cache or contact Zoho support.
Q16. Why can’t I find my unsaved files after uninstalling?
Local unsaved drafts are deleted during uninstall. Always save your documents before uninstalling the app.
Q17. The app is slow or lagging. How can I fix it?
- Close unused tabs.
- Disable unnecessary background syncs.
- Update to the latest version of the app.
Q18. Can I recover a previous version of a document?
Yes, if it was saved in Zoho Cloud/WorkDrive. Version history is available there. Local files don’t have automatic versioning.
Q19. How do I uninstall the app?
Access your files securely from anywhere
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