How can org admins add new fonts in Zoho Writer?
Overview
Zoho Writer allows you to add more fonts to it, enabling you to ensure brand consistency while creating documents or meet specific needs like creating research or scientific reports that mandate only a specific font.
Zoho Writer offers the flexibility to:
- Add fonts for only a specific user account
- Add fonts for all users across your organization
Prerequisities
While adding fonts to a user account from a local machine, you can only add the fonts that are pre-installed on your device or OS.
While adding fonts for the entire organization:
- Only TrueTypeFont (TTF) format is supported.
- Only admins can add the custom fonts
Steps
1. How to add custom fonts for a specific user account
You can add custom fonts for your use in two ways:
- From the Zoho Writer Font Library
- From your local machine
Steps to add custom fonts to a user account
Though Zoho Writer offers a variety of fonts, only a few are pre-loaded to keep the user experience simpler and cleaner. To add more fonts from the library:
- Click the hamburger icon (
) and then the Format tab.
- Click the drop-down arrow in the font field.
- To add fonts from Zoho Writer Font Library
- Go to My Fonts > Add New > From Font Library
- In the Font Library window, select the desired font and then select the desired variant to add the font.
- To add fonts that are pre-installed on your machine or the OS:
- Go to My Fonts > Add New > From Your Computer.
- You can also go to Settings > Fonts > Custom Fonts to open the Custom Fonts window.
- In the Custom Fonts window, enter the name of the desired font, click Add, and Save.
2. How to add custom fonts for an organization
You can add custom fonts to an organization to enable all its users to use it. For an organization, you can add fonts in two ways:
- Hosting the webfonts on your org server
- Uploading the fonts directly to Zoho Writer
Note: The Upload to Writer option is currently unavailable for the EU DC and it will be available soon.
Steps to add custom fonts for an organization
- Log in to Zoho Writer and navigate to Admin Panel > Configuration > Font Settings.
- Click the Add Fonts button.
- If you wish to add the fonts hosted on your servers:
- Click Add from Web URL, enter the font URL, and add it to the library.
Or,
b. If you wish to upload the fonts to Zoho Writer:
- Click Upload from Computer, and choose a licensed font file (.ZIP, not more than 25MB in size) containing the fonts.
- Click Upload to Library.
3. How to add variants to a custom font or delete a custom font
- Log in to Zoho Writer and navigate to Admin Panel > Configuration > Font Settings.
- To add font variants, click Add more font variants, select the From your computer or From web URL option as applicable.
- To delete font variants or a font, click the Delete font variants or the Delete Font option correspondingly.
Troubleshooting
1.Error/Symptom: Imported documents in Zoho Writer don't display the correct fonts
Reason: it's usually because the fonts used in the original document aren't available in Zoho Writer or aren't installed on the system of everyone viewing the document.
Reason: it's usually because the fonts used in the original document aren't available in Zoho Writer or aren't installed on the system of everyone viewing the document.
Solution: When importing from Microsoft Word format, Zoho Writer may add font equivalents. However, the original fonts will be preserved when the document is downloaded. Learn More
2. Error/Symptom: CORS error while uploading fonts
Reason: The CORS (Cross-Origin Resource Sharing) error occurs while uploading fonts to Zoho Writer when the browser blocks requests due to security restrictions.
Solution:
- If needed, configure a custom domain for Zoho Writer to avoid CORS-related issues.
- You can also remove or restrict the access control for the font. If you want to restrict access to this font, you can do so by
- Configuring the property "access-control-allow-origin" with the value "https://writer.zoho.com" in your server, or
- Configuring the Content Security Policy in the response header of the font URL.
3. Error/Symptom: Font added to a user account is not available in the fonts list
Reason: If you add the font to a user account from a machine and access Zoho Writer from a different machine, this might happen if the particular font is not available in the current machine.
Solution: Please ensure the specific font is installed on the machine from which you are accessing Zoho Writer.
4. Error/Symptom: The custom font is not available to collaborators
Reason: The custom font might have been added only for a specific user account, and so it might not be available for the collaborators.
Solution: Add the required font to the collaborators' accounts also. Add the font to the entire organization, which will make it available for all the users.
5. Error/Symptom: Unable to add fonts
Reason:You might not be able to upload a font if it is not in TrueTypeFont (TTF). Or, you might not be selecting a .ZIP file.
Solution: Ensure that the font you are trying to upload is in TTF format or you are selecting a .ZIP file.
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