Usage stats

Usage stats


When a bot receives an input message, it either invokes the action or fails to understand the message. The initiated action might have been stopped by the user in the middle of the conversation or failed due to some technical issues. Usage Stats provide an analysis of the bot's usage and also drills down the count at the action level.  

Invocations By Action

Broadly, this report classifies all the count of all messages processed by a bot into the following categories. 

  1. Responded With Actions - Number of invocations which were responded by the constituent actions of the bot. 
  2. Responded By Zia - Number of invocations which were responded by default actions of the bot. 
  3. Missed To Understand - Number of invocations which were not understood by the bot.
The number of invocations responded with actions is further classified based on the actions that are invoked. Every action's total invocation count is further split into 3 categories.
  1. COMPLETED - Number of invocations in which the action is completed successfully.
  2. CANCELLED - Number of invocations in which the action is cancelled in the middle of the conversation
  3. FAILED          - Number of invocations in which the action has failed due to technical issues in your business logic. 
It is also possible to view these stats for various time periods and sort it based on any of the columns. 


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