What are roles?
- Go to Admin Panel and select Roles under Users & Profiles.
- You will find the list of all the roles you have created.
- Admin - All the Cliq admins are added to this role.
- Member - All the users in the organization except Cliq Admins are added to this role.
Note:
When a new role is created and users are assigned to it, they will be moved from admins or members to the new role that you have assigned. If the created role is deleted then the user will be moved back to the members role.
You can specify the role type as Cliq admin access or member while creating roles to give them the respective access.
Policies override roles in Zoho Cliq. So policies take precedence in implementation over role-specific permissions.
Example: If a policy that says 'Allow users to create organization level channel without approval' is disabled, then that permission will be implemented in Cliq even if creating organization channels is enabled for all roles. A user will be able to create organization level channels only on approval.Default roles (Admin and Members) are available in the free version of Cliq. Creating custom roles is available only in the paid version of Zoho Cliq.
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