Adding WhatsApp click to Chat to a landing page | Zoho LandingPage User Guide

WhatsApp click to chat

Adding the WhatsApp click-to-chat option to your landing page is a great way to boost user engagement and support. It makes it easy for visitors to ask questions and connect with your business in real time, helping to build trust and reliability. This also encourages inquiries and makes it simpler for potential customers to reach out.

Enabling WhatsApp click to chat

  1. To add a image element to your landing page, click on the Insert button to view the menu.



  2. In the menu, click on the Elements tab and click on the toggle next to WhatsApp click to chat. 



  3. In the WhatsApp click to chat popup window, enter the phone number registered in WhatsApp and the pre-filled message. This message will appear in the WhatsApp chat window when users click on the WhatsApp click to chat icon. You can also choose to position the WhatsApp icon on the left or right side of the landing page here. Once you have entered all the details, click on Save. 

Notes
Enter the registered number in the international format along with the country code. If your number is XXXXXXXXXX and country code is +44, the right way to enter the number is 44XXXXXXXXXX. Don't enter any spaces, leading zeroes or special characters in the WhatsApp number field.

Editing and disabling WhatsApp click to chat

  1. Click on the Edit icon next to  WhatsApp click to chat to make changes to the phone number, and pre-filled message.



  2. You can disable WhatsApp click to chat by clicking on the toggle icon next to it. Once you confirm the disable action, your current settings will not be saved, and you'll need to reconfigure everything from the beginning if you decide to enable it again later.



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