Adding WhatsApp click to Chat to a landing page | Zoho LandingPage User Guide

WhatsApp click to chat

Adding the WhatsApp click-to-chat option to your landing page is a great way to boost user engagement and support. It makes it easy for visitors to ask questions and connect with your business in real time, helping to build trust and reliability. This also encourages inquiries and makes it simpler for potential customers to reach out.

Enabling WhatsApp click to chat

  1. To add a image element to your landing page, click on the Insert button to view the menu.



  2. In the menu, click on the Elements tab and click on the toggle next to WhatsApp click to chat. 



  3. In the WhatsApp click to chat popup window, enter the phone number registered in WhatsApp and the pre-filled message. This message will appear in the WhatsApp chat window when users click on the WhatsApp click to chat icon. You can also choose to position the WhatsApp icon on the left or right side of the landing page here. Once you have entered all the details, click on Save. 

Notes
Enter the registered number in the international format along with the country code. If your number is XXXXXXXXXX and country code is +44, the right way to enter the number is 44XXXXXXXXXX. Don't enter any spaces, leading zeroes or special characters in the WhatsApp number field.

Editing and disabling WhatsApp click to chat

  1. Click on the Edit icon next to  WhatsApp click to chat to make changes to the phone number, and pre-filled message.



  2. You can disable WhatsApp click to chat by clicking on the toggle icon next to it. Once you confirm the disable action, your current settings will not be saved, and you'll need to reconfigure everything from the beginning if you decide to enable it again later.



    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick LinksWorkflow AutomationData Collection
                          Web FormsEnterpriseBegin Data Collection
                          Interactive FormsWorkplaceData Collection App
                          CRM FormsCustomer ServiceAccessible Forms
                          Digital FormsMarketingForms for Small Business
                          HTML FormsEducationForms for Enterprise
                          Contact FormsE-commerceForms for any business
                          Lead Generation FormsHealthcareForms for Startups
                          Wordpress FormsCustomer onboardingOrder Forms for Small Business
                          No Code FormsConstructionRSVP tool for holidays
                          Free FormsTravel
                          Prefill FormsNon-Profit

                          Intake FormsLegal
                          Mobile App
                          Form DesignerHR
                          Mobile Forms
                          Card FormsFoodOffline Forms
                          Assign FormsPhotography
                          Mobile Forms Features
                          Translate FormsReal EstateKiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for FormsAlternativesSecurity & Compliance
                          Holiday FormsGoogle Forms alternative GDPR
                          Form to PDFJotform alternativeHIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag & drop form builder
                          WCAG



                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Zoho SalesIQ widget

                                                                                                                With Zoho SalesIQ, you can add a chatbot or a live chat widget to your landing page. This helps you engage with your visitors and provide personalized solutions to their queries. Adding Zoho SalesIQ widget to your landing page In the landing page ...
                                                                                                              • Webhooks

                                                                                                                A webhook is a method of automating communication between different applications or services in real-time. It allows one application to send data or trigger actions in another application whenever a specific event occurs. Essentially, a webhook is a ...
                                                                                                              • Publishing with a free subdomain

                                                                                                                Zoho LandingPage allows users to publish their landing pages using the free subdomain. If you are yet to purchase a custom domain for your business or just testing out new marketing ideas, you can always publish your landing pages using the free ...
                                                                                                              • Social Share

                                                                                                                With the Social Share option users can easily share the landing page on their social media handles with just a click. With integrated social media buttons, users can share directly to their favorite platforms, helping to amplify the message and reach ...
                                                                                                              • HubSpot

                                                                                                                HubSpot integration with Zoho LandingPage offers a seamless and efficient way for businesses to streamline their marketing and lead generation efforts. HubSpot, a leading customer relationship management (CRM) platform, and Zoho LandingPage, a ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources