Online Help | Zoho Projects Plus | FAQs on Settings

FAQs on Settings

What is the difference between owners and admins?

  1. Organization Owner: Owner of the account in Zoho Projects Plus. They can add users to the account and assign individual applications to them. When a user requests access to any application, an approval email is sent to the organization owner. Learn More. The organization owner is also an admin.
    1. To view the organization owner, navigate to Directory in the bottom-left panel and select Organization. You can view the owner details along with other organization details.
  1. Application Owner: Owner of the application’s account that is now associated with Zoho Projects Plus. For example, if an existing account from Zoho Projects is associated with Zoho Projects Plus, the owner of the Zoho Projects account is the application owner.
    1. To view the application owner, navigate to Directory in the bottom-left panel and select Applications. The application owners of the corresponding applications will be listed.
  1. Admin: Users with admin privileges in Zoho Projects Plus. Admins will have access to the App Setting Directory where the overall setup and the individual application settings can be managed.
    1. To view the admin, navigate to Directory in the bottom-left panel and select Admins.
  1. Service Admin: Users with admin privileges in the individual applications. Service admins can manage the settings of the applications to which they are assigned.
    1. To view the admin, navigate to Directory in the bottom-left panel and select Admins. Click the Service Admins tab at the top panel.
 

Is there a settings page to manage all the applications in my Zoho Project Plus account?

The Application Settings Directory hosts the complete settings of your Zoho Projects Plus account. Click at the bottom-left corner to navigate to the App Settings. Learn more
You can also access the settings of individual applications in the bundle from the App Settings page. Learn More
 

Where can I assign users to a specific application?  

To assign users to applications, navigate to Directory in the bottom-left panel and select Applications. Hover on a specific application name, click More Options, and select Assign Users. You can select users from the existing user list or add new users here.


 

How do I assign Admins to Zoho Projects Plus, and what access will they have?

Admins in Zoho Projects Plus will have access to the App Setting Directory where the overall setup and the individual application settings can be managed.
To add an admin to Zoho Projects Plus:
  1. Navigate to Directory in the bottom-left panel and select Admins.
  2. Click + and select a user from the directory.
  3. Click Assign.
 

How do I assign Service Admins to Zoho Projects Plus, and what access will they have?  

Service admins can manage the settings of the applications to which they are assigned.
To add a service admin in Zoho Projects Plus:
  1. Navigate to Directory in the bottom-left panel and select Service Admins.
  2. Hover over the application name and click Add.
  3. Select a user from the directory, and assign them a role and profile.
  4. Click Assign.
 

Can I resend an invitation to a user in Projects Plus?  

When you add a user to Zoho Projects Plus, they will receive an email invitation to join the portal and confirm their account. If they are yet to accept the invite, a ‘Pending’ tag is displayed next to their name in the Users section in Directory.

You can resend the invitation to a user up to seven times. Learn how to resend an invitation.
 

Who can resend an invitation to pending users or deactivate user accounts in Zoho Projects Plus?  

Admin users of Zoho Projects Plus can resend invitations and deactivate user accounts added to Zoho Projects Plus.

 

What should I do if my users have not received the invitation I've sent to them from the Admin Panel?  

If your users did not receive any invitation from Zoho Projects Plus, try resending the invitation from the Users section in Directory. Additionally, you can also ask the users to check their Spam folder.
 

How do I revoke administrative privileges for a user in Zoho Projects Plus?  

Admin privilege can be revoked for any user except the organization owner of the Zoho Projects Plus portal. To revoke admin access:
  1. Navigate to Directory and select Admins.
  2. Hover over the user name you want to revoke the access to and click Unassign.
  3. Confirm your action.
 

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