Can I @mention profiles and pages on Zoho Social?
Yes, you can tag pages and profiles when you're posting from Zoho Social, both from the web as well as the Android device. We currently support tagging for Facebook, X, LinkedIn and Instagram. Follow these steps when you're tagging users on each network from your Publishing window:
- Facebook: To tag or @mention Facebook Pages, use the '@' symbol followed by the name of the
Facebook Page. A drop-down will display all the matching
page suggestions for you to choose the right one. Select the correct page from the drop down, and click Done. Your tag will then appear on the Publishing window.
- X: To
mention X profiles in your posts, use the '@' symbol followed by
the exact username and matching suggestions will appear in the drop-down for you to choose from. Once you select the correct profile and click Done, your tag will appear on the Publishing window.
- LinkedIn: To tag or @mention LinkedIn Pages, use the '@' symbol followed by the name of the Page. A drop-down will display all the matching page suggestions for you to choose the right one. Select the correct page from the drop down, and click Done. Your tag will then appear on the Publishing window.
- Instagram: You can tag Instagram Profiles in your post. However, matching suggestions will not appear when you use the @ symbol followed by the username. So, make sure you mention the correct username while tagging an Instagram profile.
When you're trying to tag a profile across all the mentioned social media channels from the web application at the same time, the username that you've tagged in the last selected network will be passed on to Instagram automatically. For example, if you're tagging @Zylker on LinkedIn, the profile with the same username will be searched for in Instagram and will be tagged if it exists. If it is not present, the tag will simply appear as text in the caption.
Whereas, when you're doing this from the Zoho Social mobile application, you will be able to edit the tag for Instagram manually and tag the right profile.
You cannot @mention profiles and pages for YouTube and Google My Business.Zoho CRM Training Programs
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