Upgrade and Billing | Online Help | Qntrl

Upgrade and Billing

Upgrade to business plan

To access unlimited privileges in Qntrl, we recommend that you upgrade your plan to Business version. 

To upgrade your plan:

  1. Navigate to your  Profile in the upper-right corner of the page.
  2. Click the  Upgrade Now or  Subscription Details button to view the pricing details.



  3. Click  Upgrade.
  4. Enter the number of users. You can pick Monthly or Yearly subscription here. 
  5. Click  Proceed.



  6. Next, enter your billing address and payment details. 



  7. Click on the  Calculate Tax button to view the tax applicable for your subscription. 
  8. Click Make Payment
  9. A confirmation message will be displayed on successful upgrade. 

Upgrade or downgrade user

You can manage your subscription to purchase additional user licenses or remove existing users from Qntrl:

  1. Navigate to your  Profile in the upper-right corner of the page.
  2. Click the  Subscription Details button.
  3. Click  Upgrade User/Add-Ons  to purchase additional users.
    • Select the number of users and click  Proceed . Confirm your order summary and click  Make Payment.
  4. Click  Downgrade User/Add-Ons  to remove users from your organization.
    • Select the number of users and click  Proceed.
    • Confirm your downgrade summary and click Proceed
  5. A confirmation for the upgrade or downgrade will be displayed.

 
Best practices: 
  1. Ensure that you purchase users higher than or equal to the existing number of users in the organization. If the upgraded user count is less, the remaining users will be deactivated from the organization.
  2. However, you will be able to add new users beyond the purchased user limit. But these users will be active only for 7 days. Make sure that you purchase additional user licenses before they are deactivated.  

Downgrade your subscription plan

To downgrade your plan:

  1. Navigate to your  Profile in the upper-right corner of the page.
  2. Click the  Subscription  Details button.
  3. Click Cancel Subscription
  4. Confirm the downgrade.
    • You can choose to downgrade your plan at the end of billing cycle by selecting the check box.
  5. A confirmation for the downgrade will be displayed.


Once you downgrade your subscription plan, you will be moved to the Trial plan. 


  1. Users can download a copy of your payment invoice by clicking on the Payment History hyperlink.
  2. Users can change their payment method and address as well by clicking on Change Payment Method and Change Address hyperlinks respectively.  


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION









                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • How long is Qntrl's trial plan valid?

                                                                                                                Qntrl provides you with a 15-day trial plan with full access to all its features. Once your trial expires, you can subscribe to the Business plan to regain all your privileges.  Know more about plan upgrade and billing details.   
                                                                                                              • Who can subscribe to Qntrl?

                                                                                                                If you are the owner of an organization, you can subscribe to our paid plan. ​ Learn how to subscribe to Qntrl.
                                                                                                              • Why am I unable to add users to my organization in Qntrl?

                                                                                                                If you are unable to add users in Qntrl, please upgrade your plan to add more users. If you are still unable to add users, reach out to us at support@qntrl.com.
                                                                                                              • What happens once Qntrl's trial is over?

                                                                                                                Once the trial is over, your organization will be moved to the free plan. Free plan allows you to access only 3 blueprints, 3 forms, and 5 users.   In case you have more than the mentioned number of blueprints, forms, or users, only the specified ...
                                                                                                              • Replace User

                                                                                                                When an employee gets promoted or quits the organization, their tasks and responsibilities must be handed-over to another employee to takeover. Qntrl helps you handle such replacement processes efficiently by transferring ownerships from the former ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources