Ein Kunde hat mehrere Abo´s - Was ist ein Kunde?

Ein Kunde hat mehrere Abo´s - Was ist ein Kunde?

Wir benutzen mittlerweile Zoho Subscriptiosn für unsere Software-Pflegeverträge. Bevor wir loslegten, mussten wir noch die Wahl zwischen Subscriptions. periodische Rechnung oder eine mit Creator entwickelte App entscheiden. Da in Subscriptions "durchdachte Funktionalität" vorhanden war und die Kunden Ihre Daten im Portal einsehen können, prüften wir, wir die Anwendung für unseren Business-Fall zu verwenden wäre.
Ein Produkt ist bei uns ein Software-Pflegevertrag, ein Tarif ist bei uns ein Software-Pflege-Produkt. Da unsere Software modular aufgebaut ist, gibt es einige Tarife. 
Wenn nun ein Kunde eine Software mit Software-Pflege kauft, dann kauft dieser meist nicht nur EIN Abo, sondern vielleicht ZWEI, DREI oder mehr Abo´s.

Jetzt stellten wir uns die Frage, wie viele Kunden haben einen Software-Pflegevertrag eines bestimmten Produktes. Deshalb nutzen wir die Berichte "Aktive Kunden" und "Kunden netto". In dem Bericht "Kunden netto" zum Beispiel werden zwar die Anzahl der Kunden aufgelistet, aber es ist die Anzahl der Abo´s!!
Nun stellen wir uns die Frage, meint Zoho etwas anderes unter "Kunden" oder verwenden wir Subscriptions falsch, weil es doch nur eine Abo pro Kunde geben sollte.

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                                            • Sticky Posts

                                            • Introducing Invoice Consolidation for Offline Subscriptions

                                              Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage?  Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has Subscription

                                            • New feature: Create back-dated subscriptions

                                              Hello from the Zoho Subscriptions team. :)   We’re happy to announce that today marks the launch of a much-awaited feature: creating back-dated subscriptions!   From here on out, whenever you create a new subscription with an activation date that is earlier than the present date, you’ll no longer get an error. Instead, you'll be creating a back-dated subscription. This means that the subscription started at that earlier point in time. The next billing date will be calculated automatically based on

                                            • Announcement Regarding Notification Emails

                                              Hello Everyone! This announcement is regarding the admin notification emails which you've been receiving from the email address "support@zohosubscriptions.com". From the 1st of October, 06:00 GMT, the emails with the following subjects will be sent from "no-reply@zohosubscriptions.com". Unable to send invoice for the profile - {profile_name} Unable to process auto payments. If you have set up any filters or workflow in your email account, please add "no-reply@zohosubscriptions.com” and  “support@zohosubscriptions.com”

                                            • Zoho Subscriptions plugin for WordPress

                                              Zoho Subscriptions plugin for WordPress allows you to easily embed your plan specific checkout page in an iframe with just a few mouse clicks and without a single line of code. How can WordPress Zoho Subscriptions Plugin boost your productivity? It's now easier to embed Zoho Subscriptions checkout page in your WordPress site. Forget the old method of logging in to Zoho Subscriptions, copying a URL and scripting to make adjustments. All this can be done automatically through this plugin. A great time

                                            • Indian GST organisation Migration Guide

                                              With respect to the new GST regime releasing on July 1, 2017in India, Zoho Subscriptions Indian edition is also gearing up to make your business GST Ready. This article focuses on how to get your existing organisation in Zoho Subscriptions to migrate to the new GST regime.    Note:  Any organisation created on or after July 1, 2017 will already be GST ready. You wouldn't have to migrate your organisation. Migrating your existing organisation to support GST To migrate your existing organisation to


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