How long before email should be received?
I have set up a workflow action to send an email. This is in a sandbox environment. ZOHO tells me that it is working, I see in the workflow "View Usage" that one was sent, and in the "Sent Email Status" report, I see the record of it, with the correct email address.
However, that email address has not received it. The email address is my own, and is effectively gmail - although it is an enterprise account and is not in the "gmail.com" domain address space.
I have checked my 'Spam folder' and others. I am looking to find out what the time lag/service level metrics will be so that I know what to expect.
I see that someone else had asked a similar question, but there was no resolution:
New User Interface for your Email integration in Zoho CRM
Hello folks, As most of you may already know, Zoho Mail recently got a new user interface that's a lot better and easier to use. As a result, this change will affect your email integration with your Zoho CRM account**. If you have your email integration in Zoho CRM set up through POP, your Emails UI in CRM will be moved to the new Zoho Mail UI. We hope that you like the new and improved Emails interface inside Zoho CRM. Feel free to share your feedback by commenting below. **Please note that,
Fetching leads from Zoho CRM into Zoho Creator, automatically
I'd like to pull new leads from the CRM system, into Creator, on a daily basis. Is this possible? Yes, it is possible. Zoho Creator and Zoho CRM are integrated with each other, enabling you to synchronize data between them. This is done by fetching records from CRM into a Zoho Creator form. In order to achieve this, you'll have to configure a workflow alert in Zoho CRM. For instance, you can maintain the lead details in CRM on a separate form in Zoho Creator by fetching the details automatically
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