Interaction with Mac running Windows programs
We have several customers that use Mac's, but are running our Windows application using something like Bootcamp, Parallels and sometimes Windows Remote Desktop into a terminal server. When I remotely connect into their Mac OS, when they bring up the Windows program, if I try to type... the only character that appears is "a". So, for instance, if I open Word for Windows and type in "hello", instead I get "aaaaa", which obviously doesn't work very well!
The only solution is for the customer to allow remote access from the Windows side of the computer.
Writer
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The only solution is for the customer to allow remote access from the Windows side of the computer.
To be frank, GoToAssist has the exact same issue, but I was hoping Zoho would have overcome this. Have you heard of this before, and do you have any solution? I am looking to dump GOTO, and I am hoping ZOHO Assist is the solution.
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