Make Online Float Button Appear if Agent is Online instead of Disappear if Agent is Offline

Make Online Float Button Appear if Agent is Online instead of Disappear if Agent is Offline

We are working to setup Zoho SalesIQ Chat on our website. Our goal is that the chat float button only appear if an agent is online. We tested the script below which hides the chat float button when all agents are offline:

$zoho.salesiq.ready=function()
{
      $zoho.salesiq.chat.offline(function(){$zoho.salesiq.floatbutton.visible("hide");});
}

The problem with this script is the offline float button appears for a second and then disappears. When a user goes to different pages, the offline float button appears and then disappears quickly confusing our website visitors. 

We would like to enable the opposite of this script: make the float button hidden by default and only appear if an agent is online. This would solve our problem of the offline float button appearing and then disappearing which the above script does.

Can you help us figure out how to write a script or adjust the default float button script to make this happen and resolve our problem?

      Zoho Developer Community









                                Zoho Desk Resources

                                • Desk Community Learning Series


                                • Digest


                                • Functions


                                • Meetups


                                • Kbase


                                • Resources


                                • Glossary


                                • Desk Marketplace


                                • MVP Corner


                                • Word of the Day



                                    Zoho Marketing Automation


                                            Manage your brands on social media



                                                  Zoho TeamInbox Resources

                                                    Zoho DataPrep Resources



                                                      Zoho CRM Plus Resources

                                                        Zoho Books Resources


                                                          Zoho Subscriptions Resources

                                                            Zoho Projects Resources


                                                              Zoho Sprints Resources


                                                                Qntrl Resources


                                                                  Zoho Creator Resources



                                                                    Zoho WorkDrive Resources



                                                                      Zoho Campaigns Resources


                                                                        Zoho CRM Resources

                                                                        • CRM Community Learning Series

                                                                          CRM Community Learning Series


                                                                        • Tips

                                                                          Tips

                                                                        • Functions

                                                                          Functions

                                                                        • Meetups

                                                                          Meetups

                                                                        • Kbase

                                                                          Kbase

                                                                        • Resources

                                                                          Resources

                                                                        • Digest

                                                                          Digest

                                                                        • CRM Marketplace

                                                                          CRM Marketplace

                                                                        • MVP Corner

                                                                          MVP Corner





                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now