Unattended computer name suggestion

Unattended computer name suggestion

I am aware I can personalise the computer name, however initially I often have difficulty identifying a newly installed computer.

I often ask client to install the unattended installer but when I look at my list of Unattended Computers I cannot tell which is their computer.

e.g. list shows :

LAPTOP-QH3U61IJ
LAPTOP-U1MTFGMK
DESKTOP-R0T1MQU
DESKTOP-9MM73BK

It is not practical to try all those online, nor would I want to interrupt another computer.

Getting the customer to identify their computer's name is not easy. e.g. Click start menu, Settings icon, System, About, Tell me the computer name. Many people get lost after 2 clicks ;)

Suggestion : In the "Representative info" of the Zoho Assit Unattended icon would it be possible to add the computer name.

This would be much easier e.g. Right click icon, representative info, tell me the name.

Thank you

Richard

 

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                                              • Release Notes: Version 1.91, February 2015

                                                Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,


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