Zobot to showcase your products and provide all-round assistance

Zobot to showcase your products and provide all-round assistance

We received a bot building requirement to assist website visitors with following options. We are sharing the script here for the benefit of others, do give it a try:

Bot Requirements:  
A bot to: 
  • Display products available in the website
  • Provide links and direct visitors to products of their choice
  • Schedule a demo call
  • Generate leads 
  • Provide support and ticketing options 

What will this Zobot do ?
First, when the visitor hits the site, the bot will display a welcome message and a menu with following options: 
  • Buy a Product
  • Need Support
  • Just Browsing
Then the flow goes on...


Capabilities:
  • Product suggestion: List products based on the category selected by the visitor with links to the corresponding page in the website. 
  • Call scheduling: Schedule a demo call
  • Lead generation: Convert website visitors to leads
  • Create tickets: Can convert issues reported by visitors to support tickets 
  • Check ticket status: Allow visitors to check the status of support tickets from the chat window  

Integrations :
  • Google Calendar: To   schedule a demo call 
  • Zoho CRM: To generate and push leads 
  • Zoho Desk: To generate support tickets and check ticket status 
To avail the sample scripts for this bot click on this link

Here is a small visual as on how this bot assists the visitors on site: 




Do refer our insightful help docs to get a clear picture about building Zobots.

Regards,
Fiaz 



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