Zoho Sales IQ Chat Widget On Landscape View (Tablets + Mobiles) Renders Site Unresponsive On Automation Trigger / Issue with CSS Code From Zoho

Zoho Sales IQ Chat Widget On Landscape View (Tablets + Mobiles) Renders Site Unresponsive On Automation Trigger / Issue with CSS Code From Zoho

Just want to check if others have found a solution to this

We have implemented a comprehensive Q and A style bot using Zohbot to take qualified enquiries and update the fields in CRM accordingly

We have an issue wherein the sales IQ pop up (on the back of automation triggers on a site) does not work well on landscape view, the screensize and text (being smaller) makes the minimise buton and other elements of the chat widget invisible. This then renders our page invisible

With google taking into account UX and UI majorly these days this has also impacted our CTR and rankings on the site (something we have been building up over the last 1.5 years strongly)

Has anyone else found a solution to this? This is compiled code itself from the Zoho sales IQ chat CSS

IT works in potrait mode but this renders devices like ipads, tablets futile to be used as we rely on sales IQ automation triggers

I have a ticket raised with Zoho on this and await their solution they have confirmed its a bug REF 31462807

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