Sales IQ Chat WordPress page give a 404
Wenn clicking in Zoho SalesIQ on the link to integrate the chat and after on the WordPress icon I'll be redirected to this page https://help.zoho.com/portal/en/kb/salesiq-2-0/integrations/cms/articles/live-chat-and-visitor-tracking-software-for-wordpress?source=WelcomepageSales IQ Chat Form Custom Field and Layout Rule
Hello, I think sales iq chat form custom field needs to be improved. I recommend to add country code field based on IP location (like zoho form) and we should create some layout rules for fields. RegardsZobot triggered via button onclick with custom action only shown once
Hi, I have a web page with a button configured like: <button type="button" id="download-sample-chapters" onclick="$zoho.salesiq.visitor.customaction('download-sample-chapters-onclick');">Download sample book</button> And I have a codeless zobot configuredMeet Zobot, your appointment scheduling assistant!
Great to see you! We have another simple yet efficient Zobot for you this time. This one is a Zobot that showcases the services available in the organization and schedules appointments for your clients. As an example, we have taken the healthcare industry. You can customize the Zobot according to your website/Industry needs. Bot Requirements: Initiate chat/ Trigger a welcome message. Lists out the services and doctors available inside the hospital organization. Schedule consultation appointmentsCustom SmallTalk : Cannot delete phrases
I created a duplicate small talk package and tried to add additional responses into an existing small talk phrase. This works fine. But when I try to delete the old phrase, I notice that clicking on the delete does not work (it is not clickable) for anyAllow the reordering of Criteria Router Rules
The criteria router feature in SalesIQ is a great feature as it allows me to define different rules for different pages on my website and lets me add contextual quizzes. If I understand it correctly, the Criteria Router evaluates these rules in order,Add an undo button in code less bot builder
This will help when we accidentally cut the wrong flow using the scissor tool. The code less bot builder, in addition to disconnecting the flow, also rearranges all the downstream blocks all the way at the bottom of the screen. So we need to reassembleCapture more leads with Realtor Zobot, the real estate bot assistant!
With the real estate Zobot, you can literally close more deals than humanly possible. It engages, nurtures, and converts buyers and sellers into clients. Say there is a visitor on your real estate website who is on the lookout for a new place to move in to or is looking to sell his/her property. The visitor is pretty lost and is seeking for help. You, being a real estate agent who is endlessly juggling old and new properties, evaluating properties and chasing goals, miss out on this potential visitor.SalesIQ SDK for React native error on building
Hello there, I want to intergrade SalesIQ to my react native application, the installation guide very clean and I am following these step fine. But unfortunately I got an error on building: D:\MY_APP\node_modules\react-native-momosdk\android\build\intermediates\runtime_library_classes_jar\debug\classes.jar:Adding a Channel to SalesIQ
I have a client that currently uses Zoho CRM and Zoho Desk. They would like a live chat to place on their website that has a mobile app and chat bots (something like SalesIQ). However, they would also like to have all this work over SMS as well. Does the SalesIQ API allow this? Can I add visitors without them being a visitor on a website? Thanks! Bryan RedeagleBuilt in logging library for Deluge Script
The info keyword is very useful to inspect the various message objects in Deluge, but some way to store these logs for a while (even if they get deleted every 24 hours or so) is even better. A built in logging library in Deluge script would be immenselyExplore the potential of Zobot-Zia Skills integration
Basics first, what is a Zobot? Zobot is a flexible bot development framework, that will let you build AI assistants that can be deployed to assist visitors hitting your site. Functionalities of the bots can be streamlined based on your business requirements without having to compromise your needs. Zobot is also open for integration with other best bot building platforms. What are Zia Skills? Zia skills platform lets you build conversational AI assistants, that are capable of more than just merelySales IQ chat start REST Api
Hello, I am trying to handle the conversations between the operator in salesIQ and visitor in my chatbot. So for that, I am using Sales IQ V2 REST Apis, So from the API collection, I figured it out of using conversations Visitor Api to send visitor messagesCode less bot builder issue: cannot disconnect single edge in the middle when multiple buttons go to same block
In the code less bot builder, if there are multiple buttons all going to the same block, it is not possible to disconnect a single edge in the middle because clicking on the Scissor icon only removes the lowest edge. This is because all the connectingSpreadsheet based CMS for the Zoho Answer Bot
I am really excited by the Answer Bot in Zoho SalesIQ 2.0 release, but I miss something from Dialogflow. Dialogflow has this feature where the entire bot can be exported and imported as a ZIP file. In turn, this allows folks to type all the questionsUnanswered Questions (UAQs) taking too long to show up in Admin
I am in the process of creating a course on Zoho Answer Bot, and I intentionally tried a phrase which the bot could not handle. I did not do it from the simulator, but interacted with the actual live bot. While I did get the expected response from theChat invite display notification instead of opening chat window?
We're trying to improve the usability of our mobile site and one of the big issues is that the chat window can be rather intrusive. We have several triggers that send a chat invite, but on mobile the chat window covers the entire screen and having toI am trying to add multiple sales iq chatbots on multiple page through GTM
how can I disable the previous chatbot if a user is coming from another page? It shows two chatbots if a user is coming from different page where another chotbot is activeSalesIQ Scripts and Zoho Bookings Integration
Hi, I love this integration (we used the template with a few tweaks to fit in with our business) - though, it'll be great if it was possible to use the "date-timeslots" input card, with the slots populated via the Zoho Bookings availability. i.e. notHow to add custom parameters in Code Live Chat integration
Hello, I use the widget Live Chat integration on my website. I have added the script in my footer of my website : <script type="text/javascript"> var $zoho=$zoho || {};$zoho.salesiq = $zoho.salesiq || {widgetcode:"xxxxxxxxxxxxxxxx", values:{},ready:function(){}};varI need help regarding the Chat button
I need help regarding the Chat button on my website, there are many places where we put a Button to open the Exiting chat system now we are moving on Zoho so I want to know a particular script that open Zoho chat while pressing the button on the weHow to 'restart' the chat? Users will reach the 'end' of the chat and even with operators available, cannot reach a person.
Scenario: user is chatting through SalesIQ to either bot or human operator. When chat is complete, the user is unable to start it again. If the user has another question and reopens the chat, they can only input their name and email to leave a message.SalesIQ Prechat fields mandatory when offline
Is there an easy way to have the Name and Email fields in the SalesIQ prechat form mandatory when offline and optional when online?Build Bot as per requirements
Hi We are looking for a developer who can build zoho bot by using/ updating script of basic template available from sales iq, (ZOBOT) - SHOP - TRACK ORDER - HAVE A QUERY - JUST BROWSING - Under SHOP, we want, -> Question-Pre-chat form input validation
Good day, Is there any way to validate inputs from pre-chat forms? The name input field accepts special characters such as "*&$^%#$". Which is I think not appropriate.Can zoho bot + dialogflow from Google sheets or zoho sheets be started now?
Is there a chance to help get started and run?Intelligent Triggers customaction not working
I am having difficulties setting up customactions within our website. First question: What is the amount time it takes for a setting change to be applied? I have noticed that when disabling a rule the change won't become active for a period of time. ThisLooking for someone to write ScriptIQ for my ec site
hi i am looking for the authorized partner to help me write Script IQ for my ec site. please reach out to me.Zobot
Dear Team, Anyone can help with this. I already configure this before we launch the zobot. But Send a Message and end the conversation in this case how do I test on it. Kindly help on this today whether there is send a message and end conversation areNeed partner to build a new SalesIQ Zobot
We are looking for Zoho certified partners who can help us to build a new Chatbot on our website Zobot goal: To capture lead info (email, name, company) Requirements Lead details will be integrated into Zoho CRM Product question Collect some infoZobot Tip 1: Keep your visitors from waiting with chat forward action in the Zobot!
Visitors on a website do not usually like to be placed in situations where they need to wait for a response to their query. The Zobot eases this situation with its instantaneous and accurate responses. But what happens when the Zobot itself is in a situation where it does not know the answer to a question that the visitor has put up? This is when chat forward comes in handy. The 'forward' action in the Zobot: The 'forward' action in the Zobot lets the Zobot transfer chats to operators inside yourLeverage browser caching for SalesIQ Widget
My tests on GTMetrix for my website always bring up salesiq as something that can be cached to improve the page speed. Any ideas on how this can be done? https://salesiq.zoho.in/widget (5 minutes)Zobot and intro.js
Hello I am a coder, but still new to the zobot's deluge language and zoho in general. I designed a tour using intro.js for my wordpress ecommerce site.... now I need the zobot to run the tour when the customer needs it. Does anyone know how to invoke the command wpIntroJs_StartTour() from the zobot?Widget code now breaking Magento's JS!
Has the Sales IQ code had some updates in the past 48hrs? I've had to disable on our Magento 2 store as it's messing with Magento's own JS effectively killing the site. We've had it the widget code working fine for ages, what's changed? The error firedContinue questions
Hi, The response not show correct in chat box. Kindly verify on attach file i send just now. Thanks.Zobot creation
Context handler Hi, anyone can help me on this. This few days i thought get show good result. But not it seems like show no answer. Can anyone solve me on this. As i need submit this friday.Sales IQ Script Smart Bot Development
We are currently in the process of designing a smart bot and we have already created the structure, we are just facing some difficulties with linking it with our CRM. We have already started with developing the smart bot. Its purpose is to: Create an easy way for our visitor to be able to obtain the following quote (Care Providers, First Aid Paramedics and First Aid Training) 24/7 (whether it be during business hours or outside of business hours) What is left to be done When the user selected 1Zobot dynamic text
Hello, I'm building a zobot. To make it as personalised as possible I would like to use the dynamic text. Using %visitor.name% or email is working good, but i've a problem with the %smart.timenow% text. What kind of visitor info is required to use the smart time command? greatings, Jonatan VrijenhoekZoho Sales IQ - We are disconnect
Why after a while, it appears that the click chat is disconnected? I wish I was always connected, because people think I'm not online.Zobot Dialogflow integration: Does the "File Uploaded Successfully" message work for the built in integration?
At the bottom of this documentation page: https://www.zoho.com/salesiq/help/developer-section/bot-dialogflow-basics.html It says the following: File Upload While uploading a file to the Dialogflow bot, a text message that says File Uploaded Successfully will be sent to Dialogflow. No text will be displayed in the chat window and the text will not be sent based on the language. The user needs to handle the file upload intent based on the text response." I checked the History inside my Dialogflow console,Next Page
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Plug Sample #3: Zoho bookings integration plug for chatbots built with codeless bot builder
Appointment scheduling is an essential process for any business, and we have Zoho Bookings to do it hassle-free. You can further automate the process using AI-powered chatbots, which can save a lot of time and act as an excellent tool to increase engagementPlug Sample #1 : Fetch ticket status from Zoho Desk on Codeless bot builder!
Hi everyone, Good to see you. Are you using the Codeless bot platform for building your bot? Did you know that plugs are exclusively made for performing customized actions on Codeless bot? Here is a simple plug for fetching the status of the ticket fromBuild powerful multilingual bots for your website with Zobot-Dialogflow integration!
We are familiar with the fact that Zobot is chatbot framework that lets you develop extremely flexible, integrable and customizable bots. Not just that, Zobots are also versatile enough to let bots built on other prominent third-party platforms to be mapped with them. Thus, letting its users leverage the power of bots built on other platforms to assist their visitors. And, Dialogflow is the new addition to the line of integrations that Zobot has extended. So, what is Dialogflow? Dialogflow is aPlug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiterNow Zobot can log your appointments with Zoho Bookings!
Hi everyone, good to see you! Here's a simple yet efficient Zobot for organizing and scheduling appointments via Zoho Bookings. This Zobot can start a proactive conversation, schedule appointments/bookings with your website visitors on their preferred
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How to mute chat notification sound by default in Zoho SalesIQ?
We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occurNeed Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it
Need Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it. I get leads from our website and we need to make sure those are not junk. So we are using proactive chat bot and we need mobile OTPs to
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Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter
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