FAQs on event microsite in Zoho Backstage

Microsite

What is a microsite?

A microsite is a mobile-responsive and feature-rich website that you can create just for your event.
 

What is the benefit of creating a microsite in Backstage?

Every event needs a website to promote the event and engage audiences. With Backstage, you dont have to hire an external agency or design personnel to create a website for your event. You can easily design your own event microsite and publish it online instantly. The event microsite you create on Backstage is:
  • Branded
  • Ad-free
  • Mobile-responsive
  • Reactive
  • SEO-enabled
  • SSL-enabled
 

How does Backstage ensure the safety of the data added in the microsite?

Backstage uses SSL (Secure Sockets Layer), which ensures the safety of any data entered in the microsite. 
 

Where can I build my microsite?

Click the Design tab in the Microsite Builder. This tab will show the design of your mircosite with all the details that you've added for your event. Pick from an array of options to customize the microsite such as modifying existing event details, changing the theme, adding new sections, uploading images in the gallery, or setting up discussion channels. For more details about building your microsite, click here.

Can I change the event name in the URL of my live microsite?

If your microsite is already live, the only way to update your event name in the URL (otherwise known as the event key) is to unpublish your event in Backstage. While publishing it again, you can change the latter portion of the URL and then take it live again.
 

Can I use my domain for the microsite?

Yes, you can customize the default domain in Backstage by mapping your portal to it. All the events that you create in your portal will be hosted under the domain that you set and you can do this at any point of time.

Where can I display the terms and conditions?

You can display the terms and conditions in the footer of your event's microsite and on the event registration page.

Does Backstage help with tracking cookies?

Yes. By default, you can track basic and non-functional cookies. Basic cookies keep track of user preferences to improve the performance of the microsite and boost user experience. Non-functional cookies are tracked when your event is linked to integrations like Zoho PageSense, Zoho SalesIQ, and Google Analytics. This option tracks microsite metrics such as tracking visitors to see which pages are popular. This data is collected anonymously.

Yes, you can. If you have a cookie policy of your own, click the Custom cookie policy radio button and add the URL for that page in the Custom URL text box. This will link your cookie policy to the consent banner in the event microsite.

Who can view my event microsite?

Anyone on the web can view your microsite when you publish it.

How can speakers access the event?

Speakers can access the event by signing in to the event microsite using their email address. After signing in they click their User Avatar and select the My sessions tab to see the sessions they are associated to. Once a host starts a session, the Join button will be visible next to a session. Speakers can click this button to enter.

Can speakers share their screen or other files like presentations during a session?

During the session, speakers can share their files with the audience by clicking the Share screen icon at the bottom. This will enable all session participants to view the files from the speaker's local system such as presentations.
Speakers can also submit their files before-hand to someone from the event team who will upload them in the Materials tab. During the session, speakers can click the Share material icon at the bottom to broadcast this.
Another thing that speakers can share are handouts like brochures or similar PDF files. These files can be downloaded by the session audience anytime in an ongoing session.

Can I format text in the microsite?

Yes. Double-click any text on your microsite in the Design tab of the Microsite Builder. A Rich Text Editor (RTE) will pop up with different options. This includes options for text formatting, text color, text alignment, and more.

Yes you can. Hover over any image or GIF in the microsite and click the Edit button. In the resulting pop-up click the Add link button and enter the URL you want to link to. Please note that the images in the Gallery tab can't be linked.

Is there a limit to the number of members I add to a discussion channel? 

There is no limit to the number of members you add in public discussion channels, but for private channels you can add a total of only 10 members.
 

How many new fields can I add to a form?

You can add 30 new fields to a form. To add more, please contact support@zohobackstage.com.

How do I make a form field mandatory?

To make a field mandatory, you can click on the field in the Form Builder. Select the Mandatory toggle button from the Field properties panel. Click the Save button.

Is there a character limit for field names?

Yes. The field names can only have a maximum of 30 characters.

Can I delete a built-in form field?

No, you cannot delete the built-in form fields.

What are the field types available in the Form Builder?

Field Type
Description
Text field
To enter a single line of text
Text area field
To enter multiple lines of text
Number
To enter only numerical values
Date
To select a date
Dropdown
To select an option from multiple choices
Checkbox
To select multiple options
Radio
To select an option from multiple choices 
Decision box
To confirm something

How long will my microsite be online after the event is over?

Your microsite will remain online until you unpublish it in Backstage.
 

How can I take down my event microsite after the event is complete?

Yes, you can do this by unpublishing your microsite in Backstage. Click the dropdown in the top-right corner and select Unpublish.

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