Manage Email Templates

Manage Email Templates

View Template

Bigin offers the following views:
All Templates - All the templates in your Bigin account will be displayed.
Favourites - The templates which you have marked as favourites will be displayed here. 
Created by me - Only the templates you have created will be displayed.
Shared with me - All the templates that were shared with you will be displayed.
Folders - All the available folders will be displayed. Clicking on a folder name will display all the templates present in that folder.
 

Create Folder

While creating email templates, you might want to group certain templates together in a folder. Bigin allows you to create a folder for the email templates you create. You can also specify with whom you would like to share the folder.
 
You can choose from: Only me, All Users, Selected Users 
Only Me - The template folder will be private and can be accessed only you can access the folder.
All users - The folder will be accessible for all users in your Bigin account.
Selected Users - You can choose the users with whom you would like to share the folder with. 
 
To create a folder
  1. Click the View templates drop-down list and select Create Folder.
  2. In the Create Folder - "Email Template" popup do the following:
    • Enter the Folder Name.
    • Choose with whom you would link to share the folder with by selecting the respective radio buttons.
      You can choose from Only Me, All Users, Selected Users.

Move template to folder

Template once created can be moved from one folder to another.

To move templates to a folder
  1. Enable the checkbox next to the template(s) you would like to move to a different folder.
  2. Click + Move to folder.
  3. In the Choose Folder popup, choose the folder where you want to move the template from the move to drop down list.
    You can create a new folder and move the template there if required.
  4. Click Move.

 

Mark templates as favourites
When using email templates, some might frequently be preferred more than the others and you might want those templates to be displayed on top. You can simply mark those templates as favourites by clicking on the star icon next to the template name. 

 
Edit templates
Template once created can be edited anytime.Hover over the template you would like to edit and click the Edit icon.
 
Delete templates
If you no longer require a template, you can delete them. Hover over the template which you would like to delete and click the Delete icon.

 
Filter templates by Modules
This filer allows you to filter all the templates created for a particular module of your choice. Click the Filter icon next to All Modules in the menu and select the Module of your choice. The templates created for that module will be displayed.


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Offline Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal

                          Form Designer HR

                          Card Forms Food
                          Assign Forms Photography

                          Translate Forms Real Estate
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • How to create a folder to store email templates?

                                                                                                                You can group email templates in a common folder for easy access. For example, you could have separate folders for welcome email templates, follow-up templates, and organization templates. These folders can be shared with other users in your ...
                                                                                                              • Create email templates

                                                                                                                Email templates in Bigin can help you save time and maintain consistency in communication. With a standard format in place, you can use the email templates repeatedly for various situations or campaigns. This can be helpful for a real estate agency ...
                                                                                                              • How to add signature to an email template?

                                                                                                                You will need to create a custom email signature before you can use it in email templates. To create your email signature Go to Settings > Users and Controls (Admin)/User details (other profiles). Go to the user's details page. Click Add Signature in ...
                                                                                                              • Android - Manage records added via email-in

                                                                                                                The Email-In feature lets you create email aliases for the pipelines in your Bigin account, and automatically converts customer emails received by these aliases into new records in the respective pipeline. You can directly respond to these email ...
                                                                                                              • Managing Email

                                                                                                                Cleanup Policy As per our cleanup policy, IMAP sync will be paused under the following circumstances: If a user hasn't sent any IMAP emails and hasn't opened any IMAP emails for more than a month. If a user remains inactive for more than five months. ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources