Is there a limit to the number of marketing contacts that can be deleted?
Yes, there is a limit to the number of marketing contacts you can delete per organization in Zoho Campaigns. The limit is set at 100%; it will reset every month. The date of reset depends on when you've subscribed to the paid plan of Zoho Campaigns. If you subscribed to the paid plan on 2nd Jan, then the reset will happen on 2nd Feb irrespective of whether you're in the monthly or yearly subscription.
This is to ensure that the users don't needlessly delete and re-add their marketing contacts repeatedly.
The limit is set at 100% for each organization based on the license purchased. If you have 1,000 marketing contacts, you can delete a maximum of 1,000 marketing contacts only. You can't delete marketing contacts for whom you've created campaigns; you've to delete the campaigns first before deleting them.
In exceptional cases where you need to delete marketing contacts exceeding the limit, you can contact our support (support@zohocampaigns.com) for further help.
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