What is the 'Right to Access' option and what does it do?

Right to Access option is present in the detailed view of a contact. After entering the detailed view, click the More Actions button at the top left to access this option.

Right to Access option will send an email to the contact requesting them to update their information. A pop-up will appear once you click this option. You can click the Go Ahead button to send the email.

Imagine you have a contact to whom you sent email campaigns in the past, but they decided they no longer want to receive campaigns and unsubscribed from your campaigns. Now, you learn from them that they wish to resume receiving campaigns. In such cases, you can use this option to request information from them regarding the topics, their preferences, etc.

The email that the contact receives can vary from user to user because you can customize the email content and include relevant information for your contact to fill. Under Settings -> Customization -> Signup Pages and Emails, you'll see the Update Profile section. Here, you can edit the sender details and the email content of the Email section. You can also edit the Form section to include necessary details that you want your contacts to fill. Please watch the below video to understand how to customize.

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