What’s the difference between a list and a segment?

A list is a static collection of contacts that you manually add or import. It represents your audience at a broader level. A segment is a dynamic subset of a list, created based on specific conditions or criteria such as contact properties, engagement behavior, or tags.

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Related Articles
Segment Criteria
You're likely aware that you can create segments based on different criteria in Zoho Campaigns. You can separate contacts using field details like first name, last name, company name, and so on, and based on the lists and topics. In this document, ...
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We have recently updated Topics in Zoho Campaigns. Please click here for the updated list management help document. Lists help you group your contacts under a specific group. You can use lists in sending campaigns to a particular group of contacts or ...
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With this trigger, you can create a workflow for contacts who've entered a specific segment. To use the 'Enter a segment' trigger : From the Navigation toolbar, choose Automation. Click Create Workflow in the top-right corner of the page. Select the ...
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You can create a workflow for any contacts who have entered a specific list using this trigger. You can also decide which contacts can enter the workflow by allowing only new contacts or only existing contacts or both new and existing contacts to ...
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