Should you wait before checking if someone opened an email?

Should you wait before checking if someone opened an email?

Yes. You can wait one to two days after sending an email before using the Email Activity condition to check if the contact opened or clicked it.

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                                                                                                                            • Related Articles

                                                                                                                            • How to use email response to identify contacts who've opened or not opened their email

                                                                                                                              With email response, you can enable actions for contacts to perform based on how they respond to emails sent to them. In this guide, we'll help you configure the email response process to assemble a list of contacts who've opened their email and a ...
                                                                                                                            • How to set up a workflow for contacts who've not opened and not clicked on a link in their email

                                                                                                                              Effective communication in a business relies on how your contacts react to your emails. We often need to create a list of contacts who've not responded to the emails sent to them. With workflows, you can identify such contacts. Upon receiving this ...
                                                                                                                            • How does wait time work in Zoho Campaigns workflows?

                                                                                                                              The wait time component allow contacts to wait for a specific time based on the last processed action before they move into further processes of the workflow. For example, you have a five day promotion for a new business. Your plan is to send two ...
                                                                                                                            • How does email activity work?

                                                                                                                              The email activity component allows contacts to enter workflows based on their previous email actions in an email campaign. You can choose an email campaign through which contacts can enter this process. With this process , you can create new paths ...
                                                                                                                            • What does ‘Unique opened’ mean?

                                                                                                                              When a recipient opens your email for the first time, it will be considered a "unique open." If a recipient opens your email multiple times, the unique open count will not increase incrementally as it will not be considered a "unique open." 
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