What is a Workflow Template in Zoho Campaigns?

Workflow templates are pre-designed templates available in the application that consist of a series of steps using components configured in a specific order to achieve the planned outcomes. We offer pre-defined workflow templates tailored to various use cases, including Welcome/Onboarding, Nurture Series, Re-engagement, Customer Retention, E-commerce, and Conditional Workflows.

You can also add the predefined templates to the Library or create a custom template from scratch and save it for future use. All saved workflow templates can be found under Library > Workflow Templates, making it easy to access and reuse them whenever needed.

Learn how to add a workflow template to the library here.

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Quick Links	Workflow Automation	Data Collection
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Notification Emails for Forms	Alternatives	Security & Compliance
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Accessible Forms	Typeform alternative	Secure Forms
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