What steps can I take if I think I've encountered a spam trap?

What steps can I take if I think I've encountered a spam trap?

Whenever your emails hit spam traps, we will notify you, freeze your account, and ask you to provide a detailed explanation for the spam trap hit. We will reinstate your account if your explanation is valid. To prevent this from happening, you must follow the double opt-in process to grow your mailing list, clean your mailing list to remove invalid email addresses, and identify the reason for email bounces and take corrective measures.
    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now


          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide





                    Secure your business
                    communication with Zoho Mail


                    Mail on the move with
                    Zoho Mail mobile application

                      Stay on top of your schedule
                      at all times


                      Carry your calendar with you
                      Anytime, anywhere




                              Zoho Sign Resources

                                Sign, Paperless!

                                Sign and send business documents on the go!

                                Get Started Now


                                    Zoho SalesIQ Resources



                                        Zoho TeamInbox Resources



                                                Zoho DataPrep Resources



                                                  Zoho DataPrep Demo

                                                  Get a personalized demo or POC

                                                  REGISTER NOW


                                                    Design. Discuss. Deliver.

                                                    Create visually engaging stories with Zoho Show.

                                                    Get Started Now











                                                                          • Related Articles

                                                                          • How do I get spam trap addresses in my mailing list?

                                                                            Spam traps are created by ISPs and ESPs to identify marketers who follow unhygienic sending practices. Spam traps will enter your mailing list under the following scenarios: When you use purchased mailing lists When you don't handle email bounces ...
                                                                          • Double opt-in vs. single opt-in

                                                                            Ever wondered why even after crafting the perfect campaign and implementing hygienic email sending practices, the campaign receives spam markings and unsubscribes? When you carefully analyze the issue, you will be surprised to find that the root ...
                                                                          • Mailing List Pruning

                                                                            The success of an email campaign vastly depends on having interested and engaging contacts in the mailing list. Marketers spend time and money to keep their mailing lists hygienic as old and dirty mailing list can directly affect email engagement and ...
                                                                          • Mailing list management

                                                                            We have recently updated Topics in Zoho Campaigns. Please click here for the updated help document. List management is a macro level to deal with contacts and take actions on them at your convenience. This provides a detail view of contacts with ...
                                                                          • Getting started with email deliverability

                                                                            Identifying the needs and interests of contacts and conceptualizing email campaigns around those are part and parcel of a marketer's daily routine. Sometimes marketers may assume that crafting a compelling campaign alone will help them hit their ...
                                                                          Wherever you are is as good as
                                                                          your workplace

                                                                            Resources

                                                                            Videos

                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                            eBooks

                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                            Webinars

                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                            CRM Tips

                                                                            Make the most of Zoho CRM with these useful tips.



                                                                              Zoho Show Resources