How can I update the subscription status of a contact?

How can I update the subscription status of a contact?

This is applicable to users who have migrated to the new Topics version
To update the marketing status for contacts:
  1. Select the contacts under All Contacts.
  2. Click the Change Subscription Type icon.
    change subscription type
  3. Update the Subscription Type and click Change.   
You can choose the subscription type while adding or importing contacts by default. Please note that the limit to change subscription type of your contact is three times the number of contacts allocated to your plan for each month.

Use case
Paul has subscribed to the Standard plan (10000 contacts limit) for his organization. Then he can update the subscription type of contacts in his organization upto 30000 (3*10000) in a month.

You can change the subscription type of any single contact, set of contacts or all the contacts in your organization multiple times given that it comes within your monthly allotted limit.

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                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



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