What is a topic in Zoho Campaigns? - Online Help | Zoho Campaigns

What is a topic in Zoho Campaigns?

Topics are used to categorize your contacts based on their preferences, enabling you to send the right emails to the right recipients.

What is the default topic in Zoho Campaigns?

In the new topic version of Zoho Campaigns, a default topic called Marketing is provided for all users.

How do you create a topic in Zoho Campaigns?

Step 1: Navigate to the Contacts module.

Step 2: Select Manage Topics.
Step 3: Click the Add Topic option and give the topic a name and description.
Step 4: Click Save.

Can you create multiple topics in Zoho Campaigns?

Yes. You can configure multiple topics according to your requirements using the Topics feature in Zoho Campaigns.

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